The position’s primary responsibilities are to provide stable functioning of the School’s IT infrastructure, to ensure IT devices supporting teaching, learning and staff work are functioning properly and smoothly, and to provide appropriate information security and data privacy. This is a hands-on position working closely with the Digital Learning Catalyst and providing excellent direct Level 1 and 2 helpdesk support to all end users. IT devices include Apple MacBooks, I-Pads, I-Pods, Chromebooks, Windows desktop, laptops and servers and Meraki Network switches and wireless AP’s. The primary software systems are Google Apps for Education, Blackbaud Raiser's Edge and Financial Edge, and Rediker student information system. The IT Manager works closely with the Business Officer and the IT/Digital learning Team to develop and implement long-range and annual plans which support and respond to the School’s mission and strategic plans. Occasional evening and weekend work hours are likely. The IT Manager reports directly to the Business Officer.
The overarching goal of the IT Manager is to maintain consistent uptime of the infrastructure, services, and deployed systems and devices.
Qualifications & Qualities:
Familiarity with and commitment to the mission of independent schools and Trinity Episcopal School
3 to 5 years experience supporting a 550+ user device environment in a dynamic, fast-paced workplace where competing priorities are common..
A degree in a technology-related discipline, graduation from technical school, and/or recognized industry certifications related to hardware/software, desktop operating systems, networking or similar field.
Ability to troubleshoot and resolve technical issues involving Windows Servers and VMWare, Windows and Apple OS’s, Meraki, Blackbaud and Google Apps.
Customer-focused attitude and commitment to quality end user support.
Commitment to our three primary values of scholarship, diversity and spirituality.
Ability to be a self-starter and initiator, and ability to effectively work independently and on a team.
A high level of energy and ability to work simultaneously on multiple tasks/projects.
Integrity, sound judgment, self-confidence, maturity and a sense of perspective
Excellent interpersonal, presentation, writing, organizational and communication skills
A love for children and a willingness to go above and beyond on behalf of students
Demonstrated sensitivity to students, faculty and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation and socioeconomic backgrounds.
Become involved in the mission and life of the school beyond the primary responsibilities outlined
About Trinity Episcopal School
Founded in 2000, Trinity Episcopal School is an independent, co-educational school of more than 425 students in grades K?8. Situated on an urban campus in the Garden District of Charlotte’s First Ward neighborhood, TES capitalizes upon the vibrant Center City as an extended classroom for cultural enrichment, hands?on learning, and opportunities to serve the community.
A mission?driven school, Trinity is dedicated to three equally valued and thoroughly intertwined goals: creating scholars, nurturing spirituality, and embracing diversity. TES is a place of pride and passion, where teachers and students are fully engaged. Trinity’s constructivist curriculum challenges students to academic excellence and seeks to maintain the curiosity found in young learners. In keeping with the Episcopal educational tradition, spiritual development is integral to the Trinity experience and is reflected in regular opportunities for community worship and a comprehensive service?learning program. The founders of Trinity Episcopal School sought to create a student body that would reflect the population of the Charlotte metropolitan area, and it is comprised of a diverse community of learners who lear...n together with a mutual sense of belonging, respect, and acceptance. Trinity is populated by a rich variety of people from diverse racial, ethnic, religious, and socioeconomic backgrounds. This intentional pluralism is a hallmark of Episcopal schools that Trinity has embraced since its founding. Additionally, Trinity has established an honor code that holds students to the highest standards of integrity and personal conduct.