•Supervises and participates in the planning, development, execution, and coordination of comprehensive programs and events for County facilities and specialized County programs: and ensures compliance with established rules, regulations, guidelines and policies.
•Supervises all components of an operation inclusive of event management, partnership agreements, contractual obligations, public safety, law enforcement, risk management, etc.
•Plans, assigns, supervises, coordinates, and reviews the work of personnel using effective methods of evaluation, leadership, and instruction: participates in the selection, training, placement, promotion, safety, appraisal, and discipline of assigned personnel; creates and distributes staff schedules; advertises for open positions; interviews candidates; conducts new-hire orientation; and coordinates staff training.
•Investigates and acts upon requests, suggestions, and complaints concerning services; surveys and analyzes preferences and needs; and recommends programs and events to meet such needs.
•Supervises and participates in the promotion, explanation, and interpretation of public recreation objectives, benefits, and program activities to community civic clubs, organizations, citizen groups, and individuals.
•Performs administrative duties: prepares and submits various administrative reports on a monthly, quarterly and annual basis; attends various meetings and serves on committees; coordinates the development of department strategic plan; and organizes and coordinates compliance documentation for accreditation.
•Manages facility operations, such as maintenance, work orders, project management, renovations, capital improvements, signage, partnership agreements, rental contracts, insurance requirements, collection of program fees, developing operational and emergency management plans, etc.
•Develops and implements new programs, activities, events, and services to staff members and other interested groups or individuals.
•Develops and facilitates training and leadership programs to internal staff members and affiliated organizations.
•Performs customer service and public relations duties: provides information and answers questions; creates, publishes, and updates marketing and related collateral materials such as program and league schedules, website, social media, brochures, fliers, etc.; and makes presentations.
•Provide exceptional customer assistance, problem-solving, and/or complaints by all forms of communication.
Minimum Education and Experience:
Bachelor's degree in event management, sports management, physical education, recreation management, or related field.
Five (5) years of experience in event management, recreation management, leisure services, athletic and recreation programming, or related field.
Or an equivalent combination of relevant training, education, and experience.
About Charlotte County Florida
Charlotte County Community Services is committed to providing quality programs and facilities for residents and visitors to our county. We believe recreation and leisure activities, reading, music, art, and history are essential to personal growth, positive self-esteem, and relaxation. Our parks and open spaces are an integral part of our community identity.
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