Join our team as the Community Engagement Program Manager!
The Community Engagement (CE) Program Manager will be responsible for providing oversight to CE projects and team, working with community partners, developing project plans to support community engaged research, ensuring that evaluation and metrics are accurately collected and reported and consucting community outreach to the greater SoCal communities including schools, local government partners, medical providers, faith organizations, property management/owners and businesses. The position will also contribute to local and national dissemination materials such as impact reports, peer-reviewed manuscripts, toolkits and training materials. The position offers an exciting leadership opportunity for individuals with experience in program management and dedication to supporting research projects that respond to needs from local communities.
Community Engagement & Partnerships Development
In collaboration with CE leaders and team, develops strategies for developing and promoting CTSI research initiatives and engaging diverse populations.
Plan, facilitate and participate in events and meetings in the community to support CE’s projects. This can involve working evenings, Saturdays or Sundays, as needed.
Develops and implements a comprehensive partnership strategy. Establishes and maintains an active network of community partners and contacts.
Locate or propose potential partnerships by networking with local coalitions, councils and other groups; discover and explore new opportunities to increase CE’s project portfolio.
Develop and implement strategies for disseminating results and findings to participants, community partners, and stakeholders.
Prepare training materials, newsletters and publications or other communications materials
Oversee coordination of community events such as trainings, meetings, workshops and symposia
Coordinate and collaborate with other CTSI teams on activities involving community engagement
Manage the delivery of services to targeted program participants and communities. Bring together participants, contributors, and stakeholders to ensure full participation and meet program objectives.
Create standard operating procedures to set and communicates program priorities and performance standards and assesses operations using these standards.
Develop and implement programmatic evaluation and success metrics to assess program effectiveness. Plan and conduct quality assurance reviews and recommend changes as appropriate. Work with Evaluation & Improvement to track progress and impact.
Serve as a key resource for program information. Address questions and service requests from researchers, staff and partners.
Identify funding and development opportunities. When applicable, assist in proposal writing with faculty, researchers and/or staff.
Manage staff assigned to program.
Recommend organizational structure, reporting relationships and staffing needs based on program goals.
Make hiring, promotional and salary decisions in accordance with university policy. Provides performance appraisals for staff and determines need for disciplinary action.
Identify training skill gaps and recommend solutions for staff development. Actively facilitate staff training and development (e.g. community outreach, networking, public speaking, safety in the field, etc) as applicable.
Stays informed of developments in field.
Reads pertinent literature, attends meetings and participates in professional associations as appropriate.
Actively participate in professional development.
Education Training &Experience
Bachelor's degree (required)
Master's in public health, policy or similar (preferred)
5+ years experience with community organizing or research (Required)
Bilingual English and Spanish (preferred)
Knowledge, Skills and Abilities
Communication - written and oral skills
Problem identification and resolution
Demonstrate sensitivity, understanding and the ability to effectively interact and work with individuals (internal and external) from diverse cultural, socioeconomic, religious, disability and ethnic backgrounds.
Demonstrate a high level of accountability, responsibility and dependability.
Ability to prepare concise, logical and grammatically correct documents, reports and presentations.
Internal Number: REQ20086986
About Southern California Clinical and Translational Science Institute (SC CTSI)
The Southern California Clinical and Translational Science Institute (SC CTSI) is a research organization at the University of Southern California (USC) and Children’s’ Hospital Los Angeles (CHLA). Our mission is to support, promote and accelerate scientific discoveries and their application in real-life settings to improve health in diverse populations. SC CTSI develops and provides resources, services, trainings and tools in support of researchers, academic leadership and partners that collaborate to achieve this exciting mission.