| Position Type: Administrator Job Number: 366 Full or Part Time: Full Time Employee Status: Regular Job Description Summary: The Salesforce Developer will report to the director of the PMO and be a part of our salesforce.com deployment for a university wide CRM. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The developer shall have strong analytical and business acumen in a university setting. The developer will be responsible for configuration, development, testing and deployment of their assigned functionality. The developer will work closely with the Lead Salesforce Developer, functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including Fundraising, Marketing, Outreach and our core program business processes. This role is part technical project manager, part administrator, developer and part Salesforce.com analyst. The Salesforce Developer will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform. Required Qualifications: Bachelor's degree in computer science or relevant field
At least two to three years of experience in providing development support for Salesforce in a professional office.
Excellent project management skills, with the ability to lead and encourage a collaborate working environment.
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Must demonstrate exceptional verbal and written communication skills
Interpersonal skills to work with a diverse group of individuals at all levels of the organization
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Ability to learn, interpret and abide by university and department policies and procedures.
Ability to use tact and diplomacy, and work with highly confidential information.
Strong knowledge of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionalityDesired Qualifications: Work experience as a salesforce developer in Higher Education
Two plus years' experience in Sales Cloud, Marketing Cloud and Community Cloud
Experience in Apex, CSS, JS, controllers and extensions, triggers, batch processes, Restful API/JSON governor limits
Marketing Cloud AMPScript
Salesforce integration with ETL experience and API management tools such as Mulesoft and Informatica, Jenkins, etc.
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Certification of Salesforce Platform DEV1 or Advanced Admin
PeopleSoft and Oracle database experience
Ability to articulate scripts, controller, classes and lightning components. Build and understand how to navigate in complex JS, CSS, HTML
Hands on APEX development, surrounding un-managed packageSpecial Instructions: Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas. The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, credit check, and upon accepting and returning a signed original Agreement to Arbitrate. |
