The primary responsibilities of this position consist of planning and managing business transition and relocation projects for corporate clientele. This is a lead management position responsible for the overall direction of activities associated with a corporate relocation project.
While possessing strong written and oral communication skills, this individual must also have the ability to effectively and professionally work with people of various disciplines and levels within a corporate environment, including: real estate, facility management and IT teams, C-level executives, department heads, administrative assistants, and end-users; as well as the project team, including: construction managers, architects, engineers, building managers and physical movers.
Characteristics of responsible projects:
Duration: Midterm (weeks to months)
Value: Typically < $2 Million USD
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop overall relocation strategy including a detailed move plan for each department impacted by the relocation in order to minimize or eliminate any and all disruptions to client's business operations
Develop roles and responsibilities for client's internal team members and external vendors including managing resource requirements
Oversee and lead relocation team
Coordinate and chair move team meetings
Develop detailed move scope of work
Develop communications plan to keep client leadership, move team and end-users informed of move plans and activities leading up to and including the physical relocation
Develop and train a network of departmental move coordinators to service as "conduit" between Move Team and end-users
Develop overall relocation budget and cost tracking in excess of $30 million
Track and monitor project budget to control project costs
Develop relocation schedule including detailed break-down of major tasks and resources required
Develop project contingency plans
Develop scopes of work for each subcontracted service associated with the relocation - i.e. physical move vendor, IT support vendor, move supplies etc.
Work with client's procurement and legal departments to develop and issue Requests for Proposal for all move-related vendors
Provide vendor bid analysis and recommendations
Develop move database using Microsoft Excel to track and disseminate end-user move information
Use move database to develop pre-printed move labels, signage and drawings
Create and provide reporting on internal and external service level agreements and KPI's
Develop detailed move logistics plan for all move phases
Provide training in the overall move process to internal and external team members
Audit move process for best practices, lessons learned and process improvement
Coordinate post move activities and lessons learned
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees. Manages 3rd party project delivery resources/team. Responsible for identifying training needs, tracking performance, coaching, and motivating team members.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS/BEng/BArch) from College or University in a technical area of study. Minimum four years of related experience in move management, facility management, interior design, architecture, engineering, or other related field.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Must have the ability deal with people in all levels of the organization (admins to CEO). Must be able to present to large groups of people (50 - 500). Must be able to provide calm reassurance to client and help them through very stressful phases of projects.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. Leadership abilities to take charge of a project and gain the trust and confidence of the client. Ability to schedule and organize tasks based on client needs and project constraints. Excellent time management skills to start and complete multiple layers of tasks concurrently. Strong attention to detail. Excellent logic and reasoning skills.
OTHER SKILLS and/or ABILITIES
Intermediate skills with Microsoft Office Suite and Project with strong emphasis on managing, editing and manipulating large Excel files and complex Word documents. Working knowledge of Microsoft Publisher and AutoCAD preferred, but not required. Ability to read and understand architectural drawings. Solid understanding of current business technologies (telecom, IT). Willingness to work weekends, nights, and possibly some holidays.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 20004313
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.