Boston University's School of Social Work (BUSSW) seeks an Assistant Dean for Enrollment Services. BUSSW has more than 100 years of social work education experience, a dynamic faculty leading innovative research on pressing social justice issues, and graduate and professional students engaged in programs across five campuses and online. Our mission is to develop dynamic and diverse social work practitioners, leaders, and scholars through rigorous teaching, innovative research, and transformative community engagement.
As the Assistant Dean for Enrollment Services, you'll provide visionary and strategic leadership for all aspects of the Boston University School of Social Work's (BUSSW) Admissions and Financial Aid department. This position has overall responsibility for implementation of recruitment and admissions activities, enrollment management strategies to achieve targeted goals, and financial aid policies and procedures for the BUSSW graduate programs.
You'll bring a comprehensive understanding of graduate and professional student enrollment trends, preferably in social work, and be able to accurately and persuasively represent the School's programs to prospective students and others.
In this role, you'll supervise the Manager of Recruitment, the Manager of Admissions, the Senior Manager of Financial Aid and you'll oversee the School's Welcome Center, including shared supervision of a staff coordinator. As the team's leader, you'll oversee a customer relationship management system and all application processes, including database management.
We are seeking a creative thinker who will supervise the School's development and implementation of recruitment campaigns that attract graduate students who are committed to the profession of social work. You'll oversee plans that achieve program-specific enrollment targets, collaborate with the MarCom team on digital recruitment efforts to maximize the ROI of the enrollment marketing campaigns, and develop creative outreach efforts to recruit students in select venues, while tracking and analyzing the effectiveness of all initiatives and activities.
You'll continually research and analyze current graduate education markets with the goal of understanding trends, forecasting future directions and identifying competitors and aspirational schools, while seeking out new market opportunities.
On the admissions front, you'll oversee all activities including the application compilation and review process, financial award decisions, management of matriculation and yield tactics.
In consultation with the Dean and the Senior Manager of Financial Aid, you'll develop a financial aid strategy to effectively utilize funds to attract qualified students with an emphasis on underrepresented populations, including overseeing the coordination of financial aid awards, policies, procedures and budget.
In this role, you'll support the Dean in developing, implementing, and evaluating effective strategies to ensure that BUSSW is an inclusive community for an intellectually, culturally, and economically diverse population of students.
Master's Degree preferred
At least 8 years of successful administrative and supervisory experience within higher education admissions; an understanding of the graduate enrollment landscape and enrollment management strategies; and working knowledge of federal financial aid policies, discount models, and yield strategies
Experience with technology and software applications commonly used within higher education, including CRMs
Advanced communication skills, and strong interpersonal and decision-making skills
Ability to problem-solve and manage multiple competing priorities; established skills in staff development and leadership
Multicultural and diversity sensitivity and awareness and a demonstrated commitment to equity, inclusion, and social justice
Experience working with different types of student populations including adult learners, recent graduates, part-time students, online students, and off-campus students.
Willing to travel domestically and internationally, as needed
think strategically while balancing attention to detail, anticipation of needs, and trends;
handle difficult situations with a professional demeanor and communicate effectively to multiple audiences and diverse groups;
effectively establish and maintain cooperative working relationships within a diverse, multicultural environment;
develop reports, extract data, analyze output, and evaluate operations based on performance;
be flexible, analytical and organized;
Competitive salary, medical/dental plan, 401k and tuition remission
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Internal Number: 0161
About Boston University
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