The Career and Leadership Development Office is part of the Dean of Students unit, within the Division of Student Affairs. It is dedicated to advising students at TCNJ on their career and leadership development through academic, leadership, and experiential education and opportunities. Reporting directly to the Director of Career and Leadership Development, with a dotted line to the Director of Leadership, the Operations Manager is responsible for the overarching administrative operations for the Office of Career and Leadership Development and collaborating with the Directors to assist with day-to-day functions. With oversight of team-wide operations, this position is a critical member of the team to ensure efficient and effective delivery of services and events to all of the departments' stakeholders. The Operations Manager will coordinate all front office desk and business operations, implement and manage budget-related processes and procedures, create and improve internal systems of organization, coordinate logistics for career and leadership events and programs, assist in administrative aspects of employer campus visits and recruitment activities, and collaborate on data compilation and reporting to inform decision-making. The work will also include coordination of department student workers' and interns' schedules, workflows, trainings and timesheet management. Communication and engagement with a broad cross-section of institutional and community stakeholders.
Knowledge, Skills and Ability
Excellent interpersonal skills, including the demonstrated ability to work with diverse populations, listen well and drive consensus among colleagues.
Exceptional organizational skills with ability to prioritize and manage multiple projects. Ability to manage multiple tasks under competing deadlines and shifting priorities.
Evidence of success in project management, reporting, customer service, and working with technology that drive operations forward.
Ability to work independently and as part of a team. Ability to work in a fast paced, high volume environment. Must be motivated to learn and flexible to change.
Knowledge of business operations, information technology applications, and program delivery.
Education and/or Experience
This position requires a bachelor's degree, with 3 years of professional work experience, 4+ years preferred, or an equivalent combination of education and/or related experience. Professional experience in higher education or career services preferred, or human resources with a focus on customer relations and administrative management. Experience in event coordination and program delivery. Experience in managing staff or students, preferred.
The state title for this position is Program Assistant A. It is aligned with the CWA bargaining unit. The starting salary for this position is step 1, range 16 at $43,753.77. This position includes a comprehensive benefits package including health, dental and prescription, as well as generous sick and vacation leave.
Applicants should forward their cover letter, resume and three professional references. Applications will be accepted until March 9, 2020 or the position is filled. Applications received after that date will only be accepted if a suitable candidate has not been identified. Final offer of employment will be contingent upon successful completion of a background investigation.
Founded in 1855, TCNJ is a highly selective public institution that has earned national recognition for its commitment to excellence. TCNJ emphasizes the undergraduate residential experience and offers targeted graduate programs. The College's seven schools - The Arts and Communication; Business; Humanities and Social Sciences; Education; Science; Nursing, Health, and Exercise Science; and Engineering - offer degrees to nearly 6,800 students. The College's distinguished faculty of 348 full-time members provides a 13 to 1 student to faculty ratio, and eighty-five percent of classes have enrollments of 30 or fewer. TCNJ's picturesque campus is located on 289 tree-lined acres in suburban Ewing, approximately five miles from New Jersey's state capital of Trenton, and 60 minutes from both Philadelphia and New York City. A 95 percent freshman to sophomore retention rate and a six-year graduation rate of 86 percent speak to the quality of the TCNJ experience.
To enrich education through diversity, The College of New Jersey is an Equal Opportunity Employer. The College has a strong commitment to achieving diversity among faculty and staff, and strongly encourages women and members of underrepresented groups to apply.
Internal Number: 20000230_1582640659
About The College of New Jersey
The College of New Jersey, founded in 1855 as the New Jersey State Normal School, is primarily an undergraduate and residential college with targeted graduate programs. TCNJ's exceptional students, teacher-scholars, staff, alumni, and board members constitute a diverse community of learners, The College of New Jersey, founded in 1855 as the New Jersey State Normal School, is primarily an undergraduate and residential college with targeted graduate programs. TCNJ's exceptional students, teacher-scholars, staff, alumni, and board members constitute a diverse community of learners, dedicated to free inquiry and open exchange, to excellence in teaching, creativity, scholarship, and citizenship, and to the transformative power of education in a highly competitive institution. The College prepares students to excel in their chosen fields and to create, preserve and transmit knowledge, arts, and wisdom. Proud of its public service mandate to educate leaders of New Jersey and the nation, the College will be a national exemplar in the education of those who seek to sustain and advance the communities in which they live.