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Posted Job Title
Clinical Research Coordinator A/B
Job Profile Title
Clinical Research Coordinator A
Job Description Summary
The Palliative and Advanced Illness Research (PAIR) Center is seeking a bilingual clinical research coordinator who will be responsible for administering the day-to-day operations and recruitment efforts of a multi-site clinical trial comparing smoking cessation interventions among older, underserved patients undergoing lung cancer screening.
Under the supervision of a PAIR Center Assistant Director, the experienced coordinator will lead initiatives to develop culturally-appropriate bilingual educational materials for study subjects and lung cancer screening clinic staff. The coordinator will develop protocols for a bilingual study hotline and provide ongoing telephone support to older patients who are Hispanic, Black, low socioeconomic status, or from a rural residence. The coordinator will work directly with the research investigators and study team, while also interacting by phone regularly with study subjects and health system personnel across four health systems nationally. Under direction of the Engagement Lead, the coordinator will also help support broader engagement efforts such as liaising with our Stakeholder Advisory Committee and conducting focus groups with patients.
The coordinator will show vigilance in patient safety, protocol compliance, and data quality and be required to act autonomously in his/her decision-making.Â The Coordinator will assist the study team to update all regulatory clinical trial documents and protocols. This involves performing all IRB modifications following the initiation of the study, preparing for continuing reviews, and coordinating with external IRBs. This position will require the coordinator to participate in weekly research updates to the study team.
CRC A responsibilities:
Develop patient educational materials
Answer calls to the patient hotline, and triage appropriately
Timely study payments
Enter lab orders, and receive lab results, in the Quest portal
Data management in the online research platform, Way to Health
Coordinate mail-out of customized patient materials
Coordinate with vendors (e.g., Spanish translation services, etc.)
Develop iPad ownership manual and order/distribute iPads
Contact Penn patients who have a lung cancer screening order but who missed appointments
Assist with IRB compliance and regulatory documents, as needed
CRC B responsibilities:
Integrate with the data management team â“ including the PAIR Data Core, Way to Health team
Assist to build, refine and test study materials in the online research platform, including the Patient Portal, Surveys, and Messages Â
Develop research manuals for interacting with the Way to Health platform staff â“ including study payments, entering lab orders, telephone scripts
Produce monthly reports for distribution to health system personnel
Liaise with the project management team to assist coordinating activities across 5 health systems (50 clinics), laboratories, vendors, and the Stakeholder Advisory Committee
Answer incoming questions from clinic staff about the intent of study, study design, protocols
Lead coordinator for questions related to the FutureMe mobile application
Answer calls to the patient hotline, and triage appropriately
CRC A: A Bachelorâ™s degree and 1-3 years of clinical trial/clinical research experience is required. Spanish fluency is preferred. Experience working with institutional review boards and human research subject protection regulations is preferred.
CRC B: A Bachelorâ™s degree and 2-4 years of clinical trial/clinical research experience is required. Spanish fluency is preferred. Masterâ™s degree preferred. Prior experience with community engagement or project management is preferred.Â Experience with institutional review boards and human research subject protection regulations is required.
Strong computer skills are essential. Candidate must be comfortable and willing to speak regularly with older, underserved patients on the telephone. Candidates must have excellent communication and interpersonal skills; highly organized; attentive to detail; ability to multi-task; and flexibility to shift focus between multiple projects as needed. Position contingent upon funding.
Job Location - City, State
Department / School
Perelman School of Medicine
$36,401.00 - $65,521.00
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Internal Number: JR00016739
About University of Pennsylvania
Penn has a long and proud tradition of intellectual rigor and pursuit of innovative knowledge, begun by Benjamin Franklin in 1740. That tradition lives today through the creativity, entrepreneurship, and engagement of our faculty, students, and staff. Academic life at Penn is unparalleled, with an undergraduate student body of 10,000 from every U.S. state and around the world. The entering class of 2015 is the most talented and diverse in Penn's history. Consistently ranked among the top 10 universities in the country, Penn welcomes an additional 10,000 students to our top-ranked graduate and professional schools.