UW Medicine provides outstanding care to patients from around the globe, educates the next generation of physicians and scientists, and supports one of the world’s largest and most comprehensive medical research programs. UW Medicine’s four hospitals – Harborview Medical Center, Northwest Hospital & Medical Center, University of Washington Medical Center and Valley Medical Center – admit more than 63,000 patients each year. UW Medicine provides outpatient care for more than 1.3 million patients each year at its 12 UW Neighborhood Clinics and its many other primary and specialty care clinics.
The Human Resources department's mission is to support UW faculty and staff in successfully meeting the goals of UW Medicine by providing high quality and responsive human resources support. The department's vision is to create a premier Human Resources organization whose staff members are dedicated to the goal of working together to provide the highest possible quality of services in carrying out its mission.
UW Medicine Human Resources has an outstanding full time opportunity for an OD Consultant/Training Specialist.
Additional openings will be filled from this recruitment.
While working with organizational leaders throughout UW Medicine, the primary objective of this position is to improve the performance of individual employees, teams/departments, and UW Medicine as a whole.
Ideal candidates will have experience and ability to assess complex organizational and individual employee needs develop appropriate interventions or programs, provide leadership training and coaching, conduct small and large group facilitations, assess and develop education and training opportunities to meet client and organizational needs, facilitate existing departmental leadership development programs and support a high functioning environment that fosters continuous learning and development.
Organization-Wide and Client Specific Needs Assessment
• Conducts thorough, comprehensive organization-wide and client-specific need assessments, with the ability to respond quickly to urgent situations. • Needs analysis responsibility includes evaluation of informal and organization-wide programs, systems, and departmental structures. • Evaluations include assessment of staff and management performance, recommended approaches to improving performance, and follow up to determine effectiveness and sustainment of agreed upon change. • Recognize what is required to solve long-standing problems or recurring conflicts. • In collaboration with the client, identify desired outcomes. • Contract with the client for cooperation, collaboration and joint responsibility, and then model these essential behaviors. • Document current conditions while identifying patterns and assessing circumstances from both a broad systems perspective as well as from an individual and team perspective. • Evaluate the client’s needs and expectations in a realistic manner, based on knowledge and experience of other change efforts and organizational goals/priorities.
Intervention and Program Development and Delivery
• Develops plans, programs and interventions intended to solve problems and improve performance based upon assessed needs, client goals, and presenting circumstances. • Interventions may include but are not limited to interviews, leadership development and coaching, team development, retreats, training and development programs, strategic planning, and conflict management. • Training interventions should include various methods, development and delivery of curriculum, and evaluation of training effectiveness. • Focus on major system outputs and trace them as they flow through the entire system, maintaining and demonstrating a clear understanding of systems fit. • Communicate the intricacies and complexities of a system and how implementation of changes in one area may impact other areas. • Map out a plan for managing the consulting process. • Develop relationships at all levels that are grounded in trust and credibility. • Provide instructional design consultation based on adult learning theories. • Create customized interventions and/or education for individuals and work groups. • Coach and mentor other consultants/trainers as needed. • Facilitate existing workshops ensuring achievement of educational objectives.
Consultation and Leadership Coaching
• Acts as expert in the areas of strategic planning, change management, systems thinking and interpersonal interactions to improve performance in clinical and non-clinical areas throughout UW Medicine. • Provide consultation and/or training to improve skills in communication, problem solving, team development, customer service, diversity awareness, leadership, transition and change management, and other skill building related to organization effectiveness. • Support high-level strategic change efforts throughout UW Medicine, providing consulting advice and assistance as needed to all internal clients. • Articulate to the client, in a clear and understandable manner, the appropriate educational and/or organizational development intervention and its anticipated effect on performance and operational results. • Maintain professional objectivity, persistence and tolerance for working through the process, especially when things grow complex or emotionally charged. • Determine the types and amount of data that will help the clients focus on the pertinent issues. • Obtain agreement on problem definition, specific outcomes desired, and proposed solutions.
• Plans, develops, and executes projects using effective project management skills.
Bachelor's degree in business administration, education, organization psychology, organization development or related. Four years of experience in a consulting role, including developing appropriate interventions based on needs assessments.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Master’s degree in organization development, business administration, education, organization psychology, or related field preferred. Previous management experience preferred; demonstrated track record in developing and delivering the following: strategic planning, leadership development, group facilitation, educational needs assessment, program design and evaluation, change management programs, in the context of organization culture change. Demonstrated knowledge and experience with: Various organization development models and practices,Leadership development theories and practices, Conflict management strategies and practices.
CONDITIONS OF EMPLOYMENT:
This is an office job in a cube environment that requires extensive travel between Harborview, UW Medical Center, UW Campus, and the UW Tower as well as satellite clinics and facilities. Work weeks often exceed 40 hours.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.