Located in Oakland, California, in the heart of the San Francisco Bay Area, Mills College is a liberal arts college for women and gender non-binary students, with graduate programs for all genders. Consistently ranked one of the top master's universities and one of the best value colleges in the West by U.S. News & World Report, Mills also has been named one of the Best Colleges in the nation by The Princeton Review. The Mills experience is distinguished by small, interactive classes, one-on-one attention from exceptional faculty, a culture of creative experimentation, and cutting-edge interdisciplinary learning opportunities which empower students to make a statement in their careers and communities. As one of the most diverse liberal arts colleges in the country, we have a strong record of academic success with first-generation students, students of color, Latinx students, LGBTQ students, and other underrepresented students. Mills College has recently become a Hispanic Serving Institution. Applicants with expertise and experience in supporting and promoting success for Latina/o students are encouraged to apply.
Mills College encourages diversity in hiring and particularly welcomes applications and nominations from women, gender non-binary individuals, and minorities. Mills College seeks to recruit and retain a diverse workforce as a reflection of our commitment to equity, inclusion, and social justice and our desire to maintain the excellence of our faculty. In so doing, we offer our students not only the opportunity to learn about varied disciplines but to engage with diverse perspectives and ways of knowing and learning. For more information, please visit www.mills.edu.
Summary of Position This position takes a leadership role in day-to-day activities as well as the management oversight of multiple functions of the registrar's office. Handles, coordinates, and ensures continuity of specific operations, procedures and policies related to core areas of responsibility. This position works closely with students, faculty and staff in all facets of the office of the Registrar.
The Senior Assistant Registrar also takes a leadership role in continuous improvement efforts through business process and data analysis and general project management. This position partners with the Registrar to provide support for new software and technology initiatives and implementations.
Essential Job Functions:
Responsible for producing the course schedule and all related operations and functions.
Serve as the functional lead for Degree Works, the College's online degree auditing system.
Serve as functional lead for Softdocs, the College's electronic form builder. Create and maintain records electronic forms, provide functional insight for implementation of technical integrations and workflow set up and maintenance.
Oversee and manage the registration process and all related operations and functions.
Responsible for enrollment reporting to the National Student Clearinghouse and all related operations and functions.
Responsible for reporting Cal Grant GPA verification to the California Student Aid Commission.
Maintain production calendar for the Office of the Registrar.
Support Assistant Registrar in evaluating graduation eligibility for undergraduate and graduate students.
Evaluate transcripts for transfer credit and enter in SIS system.
Oversee end-of-term processing.
Oversee administrative withdrawal and drop for non-payment process and all related operations and functions.
Maintain the course catalog and course inventory in Banner and CourseLeaf, as needed.
Perform other tasks, as assigned.
Knowledge of processes and procedures of a Registrar's Office, including an understanding of FERPA and related data access issues.
Experience in Web applications as they relate to academic records.
Demonstrated success in the role as functional lead in implementing, testing, maintaining, and managing new technologies, preferably registrar operations related software, and applications.
Intermediate to advanced computer skills including knowledge of Word, Excel, PowerPoint, Google Calendar, community used Web browsers and email programs.
Excellent organizational skills.
Strong project management skills.
Experience in organizing events.
Ability to multitask, manage time, set priorities to meet deadlines, and attend to details.
Demonstrated ability to manage high volume workflow and complex systems;
Quick learning curve on technical systems.
Excellent written and verbal communication skills at the standard expected in an academic environment.
Establish and maintain effective and productive working relationships with students, faculty and staff within a diverse and multicultural environment; ability to work effectively across all levels of the organization, even under stressful conditions.
Strong commitment to customer service across all customer bases: colleagues, faculty, students, academic and administrative campus departments, alumni, and staff from the offices of the College Officers.
Demonstrated leadership ability and ability to foster a collaborative work environment.
Ability to work autonomously with minimal supervision.
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
Ability to analyze and solve problems.
Ability to develop, plan, and implement short- and long-range goals.
Occasional evening and weekend, as necessary.
Education and Training
Bachelor's degree required.
Master's degree preferred.
Minimum 2 to 5 years of prior experience in a Registrar's Office.
Experience with integrated education software, preferably Banner, is highly desirable.
Experience with DegreeWorks preferred.
Physical, Mental and Environmental Demands
Sitting for extended periods of time
Some stressful situations when dealing with deadlines and/or dissatisfied individuals
This position description is not intended to contain a comprehensive list of activities, duties, and responsibilities. Additional duties may be assigned based on business operational needs.
This is a full-time, exempt position with an FTE of 1.0. Salary is commensurate with experience, and includes medical/dental/vision/life/LTD insurance, 403(b) retirement plan with college-matching after 6 month qualifying period, 10 days of vacation for year one, 15 days of vacation for years 2-10, and 22 days of vacation years 10+ plus, 12 sick days and 17 paid holidays (subject to annual review). Staff members also receive free admission to campus events, use of the pool, fitness center, and tennis courts. Tuition remission is also available after an introductory period. Voluntary benefits include: pet insurance, long-term care insurance, legal-assistance insurance, cellular provider discounts and computer hardware discounts.
Mills College does not permit discrimination based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sex, sexual orientation, or gender identity. For more information on Mills' non-discrimination policy, please go to https://www.mills.edu/policies/ada-policies/nondiscrimination-statement.php.
All positions are subject to a background check. Prior to the first date of employment, an applicant's background check must be cleared.
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Review of applicants will begin immediately; applications will be accepted until the position is filled.
Mills is an independent liberal arts college for women with graduate programs for women and men. The College educates students to think critically and communicate responsibly and effectively, to accept the challenges of their creative visions, and to acquire the knowledge and skills necessary to effect thoughtful changes in a global, multicultural society. Mills encourages openness to experimentation in the context of established academic disciplines. Programs are designed to reflect the importance of global issues, provide an understanding of the natural world, and enhance opportunities for women in their developing roles throughout society. The curriculum combines traditional liberal arts with new educational initiatives that recognize the value of cultural, racial, and ethnic diversity. Inspired by a teaching philosophy that grows out of its longstanding dedication to women?s education, Mills provides a dynamic learning environment that encourages intellectual exploration. The faculty of nationally and internationally respected scholars and artists is dedicated to developing the strengths of every student, preparing them for lifelong intellectual, personal, and professional growth.