| Job Duties: The primary purpose of the position is to provide Systems Administration and 24×7 support of the University's Mission Critical Linux Systems including ECU’s Banner Enterprise Resource Planning (ERP) system, the BlackBoard distant education system, High Performance Computing systems (HPC), BSOM systems, Degree Works and numerous other critical services for the University. The primary focus is systems administration and support of Red Hat Enterprise Linux (RHEL) servers and other platform technologies including OpenStack, Red Hat Satellite, Red Hat Capsule and Cloud-Centric Technologies supported by the team. The position will apply specialized platform technical expertise in troubleshooting performance issues, system failures, security events, etc. The position will maintain overall system security, upgrade software, perform capacity planning, tune systems performance parameters, perform project management, develop and test disaster recovery plans. This position will help to champion platform technologies to drive efficiencies and positive business outcomes. IT Automation is vital to the team. This position will drive systems level automation for provisioning and configuration enforcement with use of OpenStack Heat Templates, Ansible playbooks, Puppet modules, git repositories, Jenkins pipelines, Kickstart templates, cloud images, shell scripts, python scripts, and many other cloud-native technologies. The work is highly analytical, and this position will function in an advance technical capacity for the day-to-day systems administration and platform support. The employee in this position is a highly skilled technical resource that assists junior level team members with problem resolution and analysis. This position will mentor staff to facilitate their technical development. Duties include on-call responsibilities during non-business hours including evenings and weekends to respond to technical support issues. Employees are required to adjust their standard work schedule to meet the requirements of their position, which includes and not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations. Special Instructions To Application: East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full time basis. Minimum Education/Experience: Master's degree and 2-4 years' experience; or a bachelor's degree and 3-5 years' experience: or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. Full time or Part time: Full Time Position Location (city): Greenville Position Number: 500189 Organizational Unit Overview: Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university. The primary mission of the Enterprise Systems team is to ensure secure, highly available and robust computing platforms to power the University's mission critical Enterprise Systems. This includes ECU's ERP systems, Course Delivery and Distance Education, Email, Active Directory, the High-Performance Computing Systems among many others. The broader team installs, configures and maintains various server hardware including blade servers, virtual servers (VMware, OpenStack), and rack mount servers. The team is responsible for OS administration and support of Windows, Red Hat Enterprise Linux (RHEL), SUSE, OEL, VMware ESX, and Red Hat OpenStack. The team also supports the University's Virtual and Blade Infrastructure. |
