CBRE is the global leader in commercial real estate services, has been ranked the industry's top brand by the Lipsey Company for 15 consecutive years, and has been named one of Fortune's "Most Admired Companies" in the sector four years in a row. Through our values of respect, integrity, service and excellence, we maintain a relentless focus on creating winning outcomes for our clients, employees and shareholders.
The commercial real estate market is undergoing a significant and exciting change - driven by data and technology. Digital and Technology powered products play a vital role in CBRE's mission to create unmatched value for our clients.
A commitment to providing you with career growth opportunities within your CBRE career
An open source culture/atmosphere that encourages learning and contributing back to the community.
Energetic and collaborative teams and consulting partners
We support staying on top of the latest best practices and tools
A competitive compensation package, complete with benefits: (Medical/Dental/Vision/401(k)/Disability)
Works under direct supervision, provides routine reception and administrative support to an office.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives and directs incoming calls and visitors to appropriate personnel. Solves routine issues and escalates accordingly.
Provides general hospitality services and maintains a client-ready reception area, conference rooms and other common areas. Requests building and/or equipment services as needed.
Greets guests at the reception desk, maintains visitor log and access credentials, and validates parking.
Maintains internal and external broker lists on a quarterly basis.
Responsible for general clerical duties such as distributing and tracking packages, posting mail and arranging messenger services as needed. Troubleshoots for missed deliveries.
Schedules and coordinates meetings held within the office. Maintains conference room reservations and coordinates equipment required for meetings and catering.
Maintains kitchen inventory and orders weekly fruit and snacks and other common use items for the office.
Makes coffee, puts out fruit and snacks daily, and maintains the general cleanliness of the kitchen.
Manages the ordering of catering, room setup, and clean up for office events.
Creates building access cards and communicates with building and parking management for obtaining transponders.
Assists in miscellaneous tasks (printing, binding, faxing) as needed for brokers who request it.
Oversees the proper maintenance of office equipment to include copiers, phone systems and printers (color and B&W). Solves minor equipment problems independently.
Maintains relationship with vendors that provide services and goods to the office.
Ability to commit to office business hours of 8:30 AM - 5:30 PM
Other duties as needed.
No formal supervisory responsibilities in this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
HS Diploma or GED required. Previous Front Desk, Concierge, customer service or other hospitality experience preferred. Minimum of one year(s) related experience (e.g. Front Desk, Concierge or Customer Service roles).
CERTIFICATES and/or LICENSES
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. Ability to work flexible work schedules based on business needs.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Internal Number: 20004697
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.