The Business Process Analyst is responsible for facilitating process management projects while promoting a culture of transformation and continuous improvement. Using demonstrated knowledge and skill with technology tools such as Power BI, SQL, Crystal Reports and Microsoft Excel, this position will analyze and model current business practices to define, develop and execute improvement initiatives directly related to maximizing the use of system applications.
ESSENTIAL JOB FUNCTIONS
Assigned with or without reasonable accommodation.
Work with peers and department leaders to focus on continuous improvement activities within their areas of responsibility.
Assist in the execution of strategic initiatives that focus on continuous improvement within technology-based processes.
Create reports, graphs, and dashboards using various software tools to communicate Association analytical data.
Identify, develop, and maintain Standard Operating Procedures (SOPs) for the Association.
Conduct process audits to ensure procedures are operating as designed; continually provide and solicit suggestions for improvement.
Develop and maintain a general aptitude for all Enterprise Software Applications (ESA) and stay abreast of enhancements to ESAs.
Identify, develop, and maintain subject matter documentation for purposes of review, archival, and training.
Perform data mining using various software tools in order to find associations, classifications, track patterns, and assist in predictions related to core Association functions.
STANDARDS OF EXCELLENCE
These duties reflect the cooperative’s mission and purpose, and they are required of all employees:
Work according to our safety rules and policies and be responsible for your own safety, including reporting all accidents in accordance with our policies.
Support the strategic goals of the organization in accordance with our Strategic Plan.
Interact with fellow employees, as well as with the board, members, the general public, other utility personnel, governmental agencies and equipment vendors, in a kind and courteous manner.
Collaborate effectively and successfully with fellow employees to achieve department and company-wide goals and build a team-focused environment.
Assist in the emergency restoration of facilities during storm or general outages.
Perform other duties within capabilities as directed by supervisor.
Exhibits integrity and demonstrates ethical behavior in everyday business conduct.
Education and formal training:
Required – Bachelor’s Degree in Business Administration or technology-related field (, Statistics, Engineering, or similar discipline) or associate degree with 5+ years in a related field.
Highly desirable – Relevant industry certifications demonstrating knowledge of project management, change management, and data mining techniques.
Required – Strong background in data analytics and process management along with solid command of SQL and SQL Server tools.
Highly desirable –Three years or greater of professional experience with project management, business operation analysis, data mining, and/or business process management.
Knowledge, skill and abilities:
Deep understanding of change management processes with a dedicated focus toward recognizing improvement opportunities and utilizing resources to foster the evolution of business practices at all levels of the Association.
Expert problem-solving and analytical skills, particularly in cross functional teams, and strong skills with analytical and database software.
Demonstrated proficiencies in MS Visio, Power BI, Crystal Reports, and Mosaic
Advanced knowledge of NiSC iVUE suite including CIS, ABS, and various engagement tools.
Advanced knowledge of MS Excel and Structured Query Language (SQL).
Database administration experience (MySQL, MS SQL, Oracle)
Project management skills, including the ability to prioritize and handle multiple tasks.
Effective oral and written communications skills, including the ability to explain complex topics to non-technical personnel.
Proven ability to demonstrate proposed changes in a way that generates excitement and encourages solution adoption.
Drug/Alcohol: We are a drug-free workplace. A drug/alcohol test and background check are required prior to employment.
Physical Exam: Upon receipt of a job offer, you must pass a physical examination that verifies that you can perform the Essential Job Functions.
Driving: You must possess a valid Colorado Driver’s License and operate a company non-DOT vehicle.
Physical & Mental Demands: The position requires performing the Essential Job Functions of the position with or without reasonable accommodation.
MATERIALS AND EQUIPMENT USED
General office equipment, such as personal computers, telephones, scanners, etc.
The work environment is a primarily a comfortable office environment, although some outside site visits will be necessary. The noise level is estimated to be 50-90 decibels.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
About Poudre Valley REA, Inc.
Poudre Valley Rural Electric Association is located in Fort Collins, Colorado. Fort Collins is home to Colorado State University and our area has an outstanding public school system. Nestled at the base of the Rocky Mountains, the Fort Collins area experiences 300 days of sunshine per year and offers exciting recreational opportunities such as hiking, camping, cycling, golfing plus some unique cultural offerings, and is a regional center for employment and shopping. The Fort Collins area offers the convenience of a small town atmosphere with all the amenities of a larger city. If you are seeking a great lifestyle and a community in which you can reinvigorate yourself then the Fort Collins area is it. We are an EEO employer.