This position works closely with functional and technical teams to design and develop technical solutions and facilitate subject matter experts in functional areas to define business requirements and data elements. The position also defines specifications for data integrations with CMU's CRM, ERP, and other CMU systems as well as translates business requirements into processes, workflows, and data conversions, and assists with support, security, permissions, testing, training, documentation and peer review processes.
Required qualifications include Business Application Analyst I: Bachelor's degree or equivalent combination of education and experience equivalent to four years; preferably in Computer Science, Information Systems or a related field; one year of work experience, preferably in the field of business analysis, computer science, information systems, or information technology; demonstrated analytical, critical thinking, and problem-solving skills; strong presentation and facilitation skills; excellent, effective verbal and written communication skills; strong organizational skills with excellent attention to detail; ability to meet constant, competing, and multiple deadlines; demonstrated positive interpersonal and teamwork skills; demonstrated willingness to project a positive attitude and the ability to represent CMU in the highest regard; ability to perform the essential functions of the position with or without reasonable accommodation. Business Application Analyst II: All above qualifications, plus: two additional years of increasingly responsible professional work experience, preferably in fields of business analysis, computer science, information systems, or information technology; demonstrated project management and implementation experience; experience working with end users and IT staff; experience working in systems analysis and development, software applications and database systems; experience working with systems development methodology; experience with security and access management. Business Application Analyst III: all above qualifications, plus: two additional years of increasingly responsible professional work experience, preferably in fields of business analysis, computer science, information systems, or information technology; experience managing large projects and cross-functional project teams; experience with large implementations such as new platforms or software; experience with enterprise system configuration and customization; ability to assess the complexity of customization requirements and provide reasonable estimates; experience working with vendors and/or contract employees; experience with translating requirements into technical designs and business proposals; experience with process mapping and improvement; experience defining and implementing system security and role-based access; experience coaching and mentoring other staff; ability to define, recommend and implement standards based on industry best practices. Desired qualifications include familiarity with Customer Relationship Management (CRM) software; experience working with SAP; prior work experience in higher education environment; familiarity with Agile software development methodologies; familiarity with ITSM frameworks, such as ITIL or COBIT.
"CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see http://www.cmich.edu/ocrie)."
Internal Number: 117975603
About Central Michigan University
Founded 125 years ago, Central Michigan University is a major, national university with 26,000 students, more than 30 remote locations in the U.S. and Canada, and 225,000 alumni worldwide.CMU offers more than 200 academic programs at the undergraduate, master’s, specialist and doctoral levels. Academic excellence is found in programs considered among the best in the nation, such as engineering, information systems, neuroscience, physician assistant, physical therapy, sales, logistics, fashion merchandising and design, advertising, marketing, public relations, and broadcasting. Central has been a pioneer in extended learning for nearly 50 years, and its online programs for undergraduates and the military, as well as its online MBA and online graduate education for teachers and school leaders, are nationally ranked.Central Michigan University expands its academics with immersive, hands-on opportunities such as research, volunteering, study abroad, internships and leadership experiences. The fourth-largest university in Michigan began with the mission of addressing a demand for teachers prepared and qualified to lead classrooms and educate future generations. That commitment to fulfil...ling unmet needs continues today through many newer programs, including our College of Medicine, which in May 2017 graduated its first class of doctors dedicated to serving medically underserved communities.Employees have access to fitness facilities and a nationally recognized wellness program as well as health care and benefits that exceed regional, state and national norms.With student-athletes who are expected to perform equally well in the classroom and on the field, CMU is a member of the NCAA Division I Mid-American Conference. CMU Athletics regularly earns accolades for student excellence in the classroom (almost 30 percent of our students were honored in spring 2017 for GPAs of 3.5 or higher) and on the field, with frequent men’s and women’s championship seasons in sports such as football, basketball, gymnastics, field hockey, soccer, baseball and softball, and wrestling. Central is located in a quaint, tight-knit community in the heart of central lower Michigan. Our community offers a robust mix of outdoor opportunities, family attractions, restaurants and brew pubs. Mount Pleasant’s small-town life is complemented by cultural activities on campus, including concerts, plays and guest speakers. Mount Pleasant is an hour or two from most Michigan destination spots, including Detroit, Grand Rapids, Lansing and Ann Arbor, as well as the state’s sunset beaches, golf and ski resorts, and our famous “Up North” communities, state parks and lakes.