The Career & Internship Center at the University of Washington (UW) Seattle Campus assists students from all backgrounds as they explore industries and careers; learn about and develop skills for professional success; secure and reflect upon career-related experiences; articulate their skills and experience to others; and launch post-graduation plans. Our team has a deep appreciation of and respect for a diverse academic environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds.
Position Purpose & Scope – Career Coach
We are currently hiring a career coach to join our team. Our career coaches support students and recent graduates in exploring careers and securing internships and jobs through virtual and in-person 1:1 and group services. Each career coach also leads our efforts to 1) connect with 1-2 student identity groups and 2) produce content and programming for 1-2 interest communities.
DUTIES & RESPONSIBILITIES:
Direct Service (50%)
* Help undergraduate students, graduate students, and recent graduates with a wide range of questions from “What should I do with my life?” to “How can I improve my resume for this one particular job?”
* Position requires approximately 15 hours of 1:1 student contact per week – approximately 10 hours of 30-minute scheduled appointments and 5 hours of fast-paced drop-in shifts (10-15 minutes per student). Additional 1:1 coaching hours may be required based on seasonal needs.
* Facilitate workshops and webinars, lead small group coaching sessions, teach credit-bearing career courses, moderate panels, present at various orientations, and assist with career fairs and other events.
Resource Creation & Maintenance (15%)
* Analyze student needs and identify programming and resource gaps.
* Develop curriculum for workshops, webinars, courses, and other events…often in collaboration with academic units and other partners.
* Create web content, handouts, videos and other print and digital resources.
* Revise resources to ensure they stay relevant and accurate.
* Tailor materials to enhance applicability to various groups of students.
Community Management (10%)
* Manage 1-2 interest communities. Write blog posts; source and edit alumni stories; curate videos and resources; select jobs and internships to feature; and produce programming to bring the community together.
* Maintain 1-2 student identity/affiliation pages. Review messaging and resources on our site; liase with relevant offices and student groups; develop outreach strategies; and inform staff of needs, trends, etc.
Continuous Improvement (15%)
* Meetings – contribute to staff, team, and committee meetings in the center, as well as meetings with colleagues and collaborative partners across campus
* Professional development – attend webinars and other trainings; research trends related to student development, career development, the job market, and assigned communities; seek and implement feedback from others
* Staff development – share information about assigned communities with staff; offer ideas and feedback to staff
Other Areas (10%)
* Administrative – manage complex calendaring system; report on activities and attendance; grade student assignments; respond to emails from students, staff, and a range of other groups
* Perform other tasks and work on special projects to support center operations
* Master’s degree, preferably in higher education administration, counseling, or related discipline
* 2-3 years of one-to-one academic advising or career coaching experience, preferably in a higher education setting
* Experience providing quick advice to different students in brief back-to-back sessions for 2+ hours
* Experience facilitating student learning in group settings (workshops, courses, etc.)
* Quickly build rapport with students and recent graduates, assess needs, read the situation, and adapt approach to provide compassionate yet candid assistance on a wide range of career-related questions
* Communicate clearly, concisely, and professionally to diverse audiences - in writing, online environments, one-to-one settings, and group settings
* Evaluate and modify services, resources, and messaging to enhance access for students from historically marginalized communities
* Build and maintain collaborative relationships with a range of stakeholders - students, parents, faculty, advisers, administrators, employers, etc.
* Give and receive positive and constructive feedback with peers and managers
* Plan work effectively, manage projects, follow through to completion, and meet deadlines
* Think future-forward, experiment, innovate, assess, and adapt
* Create and implement solutions to individual, team, and partnership challenges
* Proficiency with computer applications and online platforms (i.e. MS Office, LinkedIn, Zoom, Skype)
* In your cover letter, please include a distinct paragraph that describes your experience working with diverse student populations and your efforts to further your knowledge around inclusion, diversity, equity, and access.