Position Title: General Manager, Projects and Planning Department: Utilities Reports To: Director of Utilities Contract: Non-Union FLSA Status: Exempt Approved By: Director of Utilities Approved: January 22, 2020
The General Manager, Projects and Planning, under the general supervision of Director of Utilities, will plan, organize, and manage complex projects for the organization’s water and electric Project Management Departments. Oversees a team of Project Managers and supply chain vendors to ensure projects are completed on time and to specifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leads the Project Management teams and other associated employees to complete assigned projects on time, to specifications, and to budget with accuracy and efficiency.
Monitor and analyze project effectiveness using qualitative and quantitative tools. Be able to present the effectiveness to all levels of management.
Interprets the financial and operational reports and determines from financial trends and operating data the need for personnel, procedural or policy changes and executes same to provide for the efficient continuity of service to all classes of customers.
Prepare short and long-term resource allocation plans based on input from all key team members.
Conducts cost analysis, estimating expected costs for projects to help ensure proper budgeting and cost proposals are prepared for projects.
Prepares and implements capital needs planning to allow for budgeting for the short and long term.
May oversee and assist in the execution of the preventive maintenance program especially as it relates to ensuring capital assets are preserved and upgraded.
Works with consultants and contractors as needed to augment internal capabilities as required.
Develops and presents three, five-year, and ten year work plans and justifies the need.
Acts as a liaison between company, customers, and vendors.
Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
Performs other related duties as assigned by the Director of Utilities.
Supervises the Project Management Teams. Assists in hiring and training employees; supervises, plans, assigns and directs work; conducts performance appraisals; provides counsel to employees on technical and human relation issues; ensures employees are properly trained in safety and customer service relationships.
QUALIFICATIONS AND ABILITIES
Must have a full understanding of design, construction, operation and maintenance procedures for Utility equipment and systems. To include Electric, Water, Waste Water, and IT infrastructures.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to analyze problems and to develop and implement standard operating procedures, policies, plans, and activities to address those problems.
Ability to make difficult decisions within deadlines.
Ability to establish and maintain effective working relationships with peers, superiors, subordinates, associates, officials of other agencies, vendors, and the general public.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Thorough understanding of or the ability to quickly learn about the project or product being developed.
Proficient with Microsoft Office Suite or related software.
EDUCATION AND EXPERIENCE
Bachelor’s Degree in related field, which may include Engineering, Computer Science, Business or similar study. At least five years of related experience required. PMP, PgMP, CAPM, and/or comparable project management certifications highly desirable.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged periods sitting at a desk and working on a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The aforesaid vision requirements can be satisfied with appropriate medically prescribed prescription glasses/lenses when applicable. Must be able to occasionally lift/move up to 50 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be frequently exposed to outside weather conditions and emergencies (storms, hurricanes, disasters). Work may necessitate a 24/7 availability when on call and be available for after hour emergencies.
About City of Groton | Groton Utilities
Groton Utilities is a municipally owned and operated utility providing electric, water and other services to thousands of consumers in Southeastern Connecticut with exceptional customer service, value and quality.