The Acquisitions Department manages the procurement of materials purchased for the world-renowned collections of Stanford Libraries. Our department is comprised of several units, each responsible for a specific function of the procurement process. The Ordering Unit is a team of seven service-oriented specialists who manage the ordering of print and electronic resources from vendors all over the world.
The ideal Ordering Specialist
Looks forward to interacting with a diverse group of colleagues, subject specialists, and vendors each day.
Enjoys problem solving and detailed work, but also wants to keep an eye on the big picture.
Is comfortable working with complex processes and procedures.
Will use creative approaches to situations where the most applicable procedure is unclear.
Exercises sound judgment in evaluating ordering alternatives.
Values an organization that supports the collection of rare and specialized research materials for students and faculty to discover and use.
In this key role, you will
Work directly with subject specialist Librarians to fulfill acquisition requests for print and electronic materials in various languages.
Serve as the main contact and resource for ordering materials in subject and/or language-specific collection areas.
Handle special collections materials (rare books, manuscripts, photographs, ephemera, digital records, etc.) acquired in Western European languages.
Establish and maintain professional relationships with external service providers, including foreign and domestic vendors, publishers, and content providers.
Communicate internally with Technical Services staff to regularly solve complex problems in acquiring monograph, serial, database, e-book, e-journal, media, government document, map, special collection, out-of-print, and other unique library materials.
CORE DUTIES AND RESPONSIBILITIES
Receives and responds to high volume of order requests from subject librarians for print, electronic, and media resources.
Expertly searches requests and places orders in the library system and vendor databases or online catalogs.
Imports or creates brief bibliographic records in MARC record format.
Assists with e-resource lifecycle management.
Performs routine maintenance on order records. Claims, redirects, closes, or cancels outstanding orders.
Works closely with department units to resolve ordering and access related issues.
May be assigned project leadership, Expert Partner (initial tech support contact), or other duties based on operational need.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
Two-year college degree plus three or more years of experience in an academic library, or equivalent combination of education and relevant experience.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Demonstrated consistent accuracy and attention to detail while maintaining a high level of productivity.
Demonstrated ability to apply a wide and diverse knowledge base of policies, evaluate alternatives, and choose effective, timely solutions, in situations not thoroughly documented by procedures.
Demonstrated ability to make appropriate judgments about productive use of one's own time.
Proficiency using computer applications (email, internet, Microsoft Word, Microsoft Excel).
Demonstrated ability to work independently and as a team member.
Demonstrated ability to develop positive working relationships.
Excellent oral and written communication skills.
Excellent analytical and problem-solving skills.
Demonstrated ability to adapt to changing needs.
Reading and writing knowledge of at least one foreign language represented in the following regions: Western Europe, Latin America, Africa, Eastern Europe and Baltic States, Russia and Eurasia, South Asia, Israel.
Four-year college degree or equivalent experience working in academic disciplines or using foreign languages skills.
Experience using an integrated library system (such as SirsiDynix Symphony) and online project management and collaboration tools (such as Atlassian JIRA and Confluence).
Experience creating bibliographic records.
Excellent keyboarding skills and physical tolerance for at least six hours per day of keying.
Constantly sit, perform desk-based computer tasks. Frequently twist/bend/stoop/squat, grasp lightly/fine manipulation, grasp forcefully, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds. Occasionally stand/walk, reach/work above shoulders, writing by hand. Rarely use a telephone, kneel/crawl, climb (ladders, scaffolds, or other), operate hand controls. Must be able to push and maneuver a fully-loaded cart weighing up to 650 pounds that requires an initial push force up to 70 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
May work in confined spaces and at heights 4-10 feet; be exposed to dust and mold; work extended hours, evenings and weekends.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu. A strong internal candidate is identified for the position.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned
Stanford is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Location: University Libraries, Stanford, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 12000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford is an equal empl...oyment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford also welcomes applications from others who would bring additional dimensions to the University’s research, teaching and clinical missions.