Schedule: Up to 29 hours a week. Availability to work within operating hours.
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio. The City
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally. Position Summary
The Dining Room Host greets and seats guests of Degrees restaurant, and is the first and last contact with the guest, focusing on the importance of customer service. This role takes and maintains reservations in the Open Table system ensuring that correct information is taken and properly recorded. This position answers the telephone and responds to guest inquiries. This role will be responsible for maintaining communication with servers and management when guests are seated or any other pertinent information, and maintain an open rapport with guests and staff.
Greets and seats guests, helps clear and reset tables, takes reservations and helps maintain correct information in the Open Table system. Helps the restaurant staff towards achieving exceptional guest service and employee satisfaction results, helping monitor guest dining experiences.
FACILITIES & OPERATIONS
Helps maintain a clean and safe working environment, with continual emphasis on guest service. Assists in training new staff in proper execution of the host position. Keeps host area and menus neat and clean.Stays continually informed about any upcoming or current events happening in Mitchell Hall.
OTHER DUTIES & RESPONSIBILITIES
Availability to work within operating hours. Attends all required meetings and trainings. Take and pass a food handling course within 30 days of employment.
Usual Physical Requirements:
While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly stands and walks for extended periods of time, and occasionally sits. Employee converses verbally with others in person and by telephone, and listen. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Employee frequently uses hand or fingers to touch. Vision demands include close, relatively detailed vision and distance vision. Employee occasionally lifts or exerts force of up to 25 pounds when moving materials.
Restaurant environment on all three floors of the Hospitality building and occasionally in outdoor seating areas, so a variance in temperature and climate is possible. Regular exposure to moderate noise typical to business offices.
Knowledge, Skills and Abilities:
Knowledge of: health codes to ensure guests are kept safe; technology and equipment; procedures, regulations, and standards; local, state and federal food sanitation regulations.
Skill in: excellent interpersonal skills including verbal and written communications; self-motivated; maintaining good public relations; excellent customer service; conflict resolution; application of job software programs; time management and organization; problem-solving under pressure; constantly assessing and adapting to current practices to perform a task better, faster, or more efficiently; attention-to-detail.
Ability to: make good decisions and follow company policies in accordance with applicable regulations and procedures; rely on experience and judgement to interact with guests and staff; work in a team environment and motivate team members to sustain high levels of performance; develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; think creatively to find solutions for business problems; perform complex tasks and prioritize multiple projects.
Minimum Qualifications: High School Diploma or GED. One (1) years' of restaurant experience. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Additional Information: If offered the position, candidate must successfully complete a background check and drug screen.
Internal Number: req2899_1581005080
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.