We are currently seeking a Quality Assurance Automation Analyst to join the Shoah Foundation Institute for Visual History within Information Technology Services here at the University of Southern California. The QA Automation Analyst will be responsible for creating and executing end-to-end test plans, managing all plan activities, and ensuring all objectives are met and solutions works as expected. He/she will be tasked with testing functionality, performance, reliability, stability and compatibility with other legacy and external systems as well as ensuring that every phase and feature of the solution is tested, and that any potential issues are identified and fixed before going live.
The USC Shoah Foundation Institute was founded by Steven Spielberg in 1994 and has collected, cataloged, digitized and preserves interviews of Holocaust survivors and witnesses as well as survivors of other genocides and conflicts. The Institute houses nearly 54,000 audio-visual testimonies conducted in 63 countries and in 40 languages.
This is a fixed-term position with an anticipated end date of February 28, 2021. This is a full-time role eligible for benefits including medical, dental and vision plans, a competitive 401K plan, and education reimbursement.
USC is the leading private research university in Los Angelesâa global center for arts, technology, and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Familyâthe faculty, staff, students, and alumni who make USC a great place to workâyou will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.
Come join the ITS team and work as a trusted partner in shaping an environment of innovation and excellence for the university.
The candidate for the position of QA Automation Analyst must meet the following qualifications:
Bachelorâs degree in a relevant field such as computer science, computer information systems, etc., or equivalent combination of education, training, and experience.
Two years of experience in a relevant field such as information technology, higher education, etc.
Proven ability to design test plans, scripts, and supporting documents to deliver testing in functional and non-functional areas (i.e., performance, stress, load, resilience, availability, and operational).
Experience leveraging quality management software to analyze real-time business data
Experience working with large, complex systems, leveraging quality management software to analyze real-time business data, and identifying defects and issues using industry-recognized defect-tracking tools
Experience developing request-based and data-driven automated tests using a range of testing frameworks
Understanding of persona-centric design and UI/UX concepts, with general knowledge and experience in test automation using multiple testing tools and products
Advanced understanding of software development processes and test methodologies including functional, unit, feature, regression, and scalability
Ability to develop positive working relationships and a strong rapport with team members.
Ability to provide both detailed information as well as high-level summaries to management.
Excellent written and verbal communication skills
The ideal candidate for the position of QA Automation Analyst has the following qualifications:
Bachelorâs degree in a relevant field such as computer science, computer information systems, etc.
More than four years of experience in a relevant field such as information technology, higher education, etc.
General knowledge and experience in test automation using multiple testing tools and products.
Understanding of persona-centric design and UI/UX concepts
Experience in Higher Education
THE WORK YOU WILL DO
The QA Automation Analyst is responsible for creating end-to-end test plans, executing those plans, and managing all activities in the plans to ensure that all objectives are met and the solutions work as expected. The QA Analyst tests functionality, performance, reliability, stability, and compatibility with other legacy and external systems. This role ensures that every phase and feature of the solutions are tested and that any potential issues are identified and fixed before the solutions goes live.
Produces stable, maintainable, and reliable automated tests in coordination with developers, quality assurance (QA) analysts, and product owners. Participates in test strategy, estimation, and planning discussions, efficiently identifying, prioritizing, and escalating quality issues. Builds and maintains effective customer relationships, seeking to deliver quality solutions, providing timely follow-up and feedback, and advocating for the customer point-of-view when identifying priorities and presenting solutions
Supports the design, documentation, and execution of test plans and test cases, and ensures automated test coverage of all new product features and associated requirements. Analyzes automated test results, improves coverage to maintain traceability between product quality, and develops and enhances automated tests. Documents traceability between product requirements, delivered code and test verification. Investigates, reports, and tracks product failures to resolution. Supports university compliance and security governance and policies, embedding standards, procedures and quality measures into work plans and workflows
Presents opportunities for test-automation initiatives, leads and actively participates in innovation efforts, and measures success. Creates and executes scripts to perform test validations, responds to test results, and adjusts scripts as needed. Performs production-site verification testing to support release processes, and translates results from functional/non-functional tests into status reports. Interviews stakeholders and participants, conducts root-issue analysis activities, and recommends realistic solutions for improvement.
Maintains currency on emerging technologies and leading-edge practices in automated testing, implementing effective solutions for QA and automation to support the enterprise applications teamâs vision and decision-making. Aids the cultivation of an inclusive, transparent culture and environment, sharing information broadly, and deliberately, and actively embodies ITS values and behaviors. Builds and maintains strong, collaborative relationships with diverse groups of peers, customers, and leaders to ensure consistent, reliable service is delivered to a range of university stakeholders.
Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 yearsMinimum Expertise: Proven ability to design test plans, scripts, and supporting documents to deliver testing in functional and non-functional areas (performance, stress, load, resilience, availability, and operational). Experience working with large, complex systems, leveraging quality management software to analyze real-time business data, and identifying defects and issues using industry-recognized defect-tracking tools. Excellent written and oral communication skills, and the ability to establish strong, positive working relationships and rapport with diverse groups of team members. Ability to provide technical expertise, creative solutions, and both detailed information as well as high-level summaries to management. Advanced understanding of software development processes and test methodologies, including functional, unit, feature, regression, and scalability. Experience developing request-based and data-driven automated tests using a range of testing frameworks. Understanding of persona-centric design and UI/UX concepts, with general knowledge and experience in test automation using multiple testing tools and products.
Internal Number: REQ20084676
USC’s Viterbi School of Engineering has been one of the economic engines in Southern California and a vital hub in the California economy. The technical innovations and ideas generated by the Viterbi faculty and research community have resulted in countless innovations, many becoming the foundations for new companies, products and services. The thousands of students graduating each year bring new ideas and vitality to companies in California and beyond. With an annual research budget exceeding $205M each year, more than 46 research centers and institutes, more than 180 faculty members, 7,800 students and over 60,000 impassioned alumni world-wide, the Viterbi School is addressing some of the world’s great challenges.