This position reports to the Director of Project and Change Management in the Office of Advancement Services and is responsible for leading one or more IT related projects within the constraints of scope, quality, time and cost to deliver specified requirements and meet customer satisfaction. Projects will be new and established, with larger departmental level complexity.
Primary duties & responsibilities:
Leads one or more IT related projects within the constraints of scope, quality, time and cost to meet the specified requirements to the satisfaction of the customer. Leads the people, work and resources involved. Assigns resources necessary to carry out the project. Gather information to plan, organize, direct, implement and evaluate requirements and tasks. Ensure all requirements and objectives are properly documented at project onset. Identify deviations from the plan. Escalate decisions and unresolved issues.
Owns project documents and communication plans. Maintains project documents which may include scope documents, project plans, project charters and communication plans, within the established PMO process. Maintains issues list and coordinates the resolution. Effective use of PMO project management system.
COMMUNICATE EFFECTIVELY WITH ALL PROJECT PARTICIPANTS
Understand project interdependencies and shared responsibilities for resource management that may span multiple IT disciplines. Work proactively through facilitation and communication to minimize conflicts. Identify and communicate areas where resources allocation is not aligned with the need. Communicates needs for resources to managers throughout the organization.
Adapt to issues that have the potential to impact project milestone dates. Be prepared to communicate changes in plans to accommodate. Anticipate political sensitivities and communicate appropriately. Be flexible to accommodate changing climates both within and outside the organization. Serve as escalation point for issues that arise.
Communicate project status, issues, and budget. Prepare status reports, presentations appropriate for various levels of management and staff. Present reports on project status and budget. Create and distribute meeting documents including agendas, minutes and issue lists.
SCOPE AND BUDGET MANAGEMENT
Creates budgets associated with projects for review by project stakeholders. Develops project budgets not to exceed bottom line expenditures without variance approval. Reports financial status to appropriate project participants. Oversees the procurement process and identifies potential budget issues. Review pricing and financing options of capital and operating costs. Use a systematic approach to preparing RFPs, comparing options to business needs, researching Vendor’s stability and references
DEVELOP PROJECT REQUIREMENTS
Facilitate project requirements development and tracking. Document and catalog project requirements. Conduct project requirements gathering efforts. Gather end-state goals and objectives. Gather and record success criteria for implementation. Create and review data gathered for overall project justification. Create needs analysis documentation. Gather data for budget estimates, scope, resource and implementation time estimates. Ensure that software/hardware solution aligns with business requirements throughout implementation process. Develop prioritization process and develop a business justification for the project. Justification should include possible ROI or alignment with businesses strategic initiatives.
Bachelor’s degree. Work experience may be substituted for degree where appropriate. Requires demonstrated 7 years IT Experience, including 2 years of Project Administration. Additional education and/or participation in large-scale projects may be substituted for experience.
Preferred degree in Information Systems, Business Administration, Management or project management. Project Management Certification is preferred.
Special knowledge, skills, and abilities:
Effective meeting management, presentation, time management and communication skills. Ability to plan, organize, direct, implement and evaluate processes to lead people and manage resources to achieve desired result. Must be goal oriented, pragmatic, self-disciplined, and organized with ability to facilitate, interact effectively with all levels of management.
Ability to monitor and evaluate information, and to make necessary adjustments to procedures and program implementation. Awareness of need for timely communication, able to identify potential barriers and strategies, and able to synthesize and integrate information. Relies on experience and judgement to plan and accomplish goals.
Technical qualifications or specialized certifications:
Requires advanced knowledge and understanding of the interrelationships of enterprise infrastructure technologies and information systems applications.
Budget authority (indicate dollar amount of budget managed and type/level of authority):
Tracks and reports on budgets associated with projects and participates in the creation of budgets. Participates in the procurement process and identifies potential budget issues.
Role/Level/Range: ATP/04/PE Employee group: Full Time Schedule: Monday-Friday 8:30am-5:00pm Exempt Status: Exempt Location: 45-MD:JH at Keswick Department name: 60001130-Relationship Mgmt & Customer Support Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
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During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
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