University Support Services LLC (USS) is the North American correspondent for St. George's University (SGU), a leading center of international medical education, drawing students and faculty from 140 countries to the island of Grenada, in the West Indies. SGU has helped change lives through its more than 20,000 alumni, which include physicians, veterinarians, scientists, and public health and business professionals across the world.
The Manager, Strategic Projects within the Office of Marketing, Recruitment and Enrollment Operations (MREO) is a research and development resource. The Manager supports in the development of new initiatives and projects which include undertaking research, tracking trends, providing analysis and preparing outlines, papers and presentations. The Manager serves as the primary project manager for designated strategic initiatives which includes agreeing on project objectives and timelines, ensuring staffing across departments to meet the project objectives, ensuring that deadlines are met, and troubleshooting along the way to keep the initiative productive and working towards deadline. The Manager, Strategic Projects reports into the Vice President, Enrollment Operations and Special Initiatives.
Manage a broad range of projects and initiatives from pre-project planning through implementation and execution.
Develop and coordinate projects that identify critical issues and develop recommendations that align with the strategic vision of MREO.
Understand database implementation and provide resources through the various stages of testing and implementation.
Conduct research and analysis for proposed and ongoing initiatives and for assigned projects. Prepare briefings and presentations as needed.
Identify, contact, and utilize experts in relevant subject areas and assimilate and incorporate their expertise in the initiative framework.
Create presentations to be utilized in the proposal and development stages of projects and initiatives.
Work with the leadership in enrollment operations and other offices and departments of the University as necessary to support the development of proposals and then, when approved, the development of the implementation plan with budget oversight.
Identify, track, and report on new and ongoing initiatives.
Create and manage the communications, including status reports, between all stakeholders through the development and implementation phase.
Research and prepare reports and presentations for new and ongoing initiatives and needs in enrollment operations.
Collaborate with the team to organize and execute conference calls, meetings, and/or travel to facilitate new and ongoing initiatives, projects or developments.
Perform other duties and special projects as assigned
Essential Knowledge, Skills & Abilities
Dynamic individual who on a daily basis demonstrates passion, heart, positivity, and teamwork.
Ability to collaborate effectively internally and externally.
Proven ability to identify key issues and to carry forward an idea or project from conception to execution.
Track record of thinking conceptually and mastering complex subject matter quickly.
Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.
Proven ability to assimilate information gathered through research and consultations, to apply that information in creative and cross-cutting ways, and to synthesize appropriate strategies and responses.
Superior critical thinking skills, including the capacity to identify and appropriately assess and order competing interests and priorities.
Track record of taking initiative in managing competing organizational and departmental priorities and in working effectively under pressure when facing extremely short deadlines.
Exceptional research, writing, analytical and organizational skills, and the ability to convey complex concepts in a clear, concise and logical manner.
Good judgment, discretion, tact and the ability to work easily with leaders within the University.
Ability to partner well with colleagues both in and outside of the organization.
Ability to work independently and to undertake supervisory responsibilities as needed.
Excellent diplomacy skills and ability to converse easily with prominent academics, business people, community leaders, researchers and others.
Bachelor’s degree with a specialization in project management preferred.
At least five (5) to seven (7) years’ experience in higher education preferred.
Work Environment/Physical Demands
This position is performed at a work station in a positive, creative and collaborative environment
Hours and Travel
The typical work week is 37.5 hours Monday through Friday 9am to 5pm.
Working beyond normal hours is expected to support departmental objectives.
About University Support Services/St. George's University
About University Support Services: University Support Services LLC is a Delaware limited liability company located in New York providing services under contract to St. George’s University Limited, a Grenada corporation and the owner and operator of St. George’s University, which includes the St. George’s University School of Medicine and the St. George’s University School of Veterinary Medicine.
About St. George’s University: St. George’s University is a top center of international education, drawing students and faculty from 140 countries to the Caribbean island of Grenada, in the West Indies. With more than 17,000 graduates across the world, the University offers medical and veterinary medical degrees, as well as undergraduate and graduate degrees.