The Emergency Assistance Coordinator will oversee all aspects of the Student Emergency Assistance Program which includes the Emergency Assistance Fund, bookstore loan program, on campus emergency housing, and student food pantry. Assure adequate support systems and resources are made available to students facing financial and basic needs crises. Responsible for the emergency aid process from application review to fund disbursement. This role will work closely with other campus resource providers, clinicians, student affairs units, and community support systems in coordinating a response that best benefits the student in ensuring their continued enrollment.
Oversee the Emergency Assistance Fund. Manage the EAF application process including tracking, processing, review of documentation, and communication with applicants. Collaborate with the Follett University Bookstore to facilitate the bookstore loan program in coordination with Follett Bookstore manager. Work directly with Development for fundraising/grant efforts to support the program. Facilitate emergency housing placements. Determine eligibility for emergency housing placements. Oversee on campus emergency housing apartments; coordinate maintenance, ensure cleaning in collaboration with facilities management. Coordinate placement of students in our on campus partner property (848 Mitchell); work with 848 staff to expand the on campus housing program. Purchase supplies and ensure spaces are stocked and ready for temporary student placement. Manage all case data, reporting, information in the Maxient database related to Emergency Aid and maintain adherence to guidelines for disclosure and access. Assist in the launch and oversight of the University's first on-campus food pantry. Develop a student staffing plan and recruit student employees and/or student volunteers to work the pantry. Develop a plan for soliciting and in-taking donations of food and necessities. Triage referrals, schedule and coordinate student meetings. Serve as a liaison and coordinate services between the Dean of Students Office and campus and community stakeholders, including follow up with referral sources. Conduct a needs assessment and design and implement evaluation processes. Assist with campus and community outreach efforts to raise awareness of and build resources to support students in need. Identify the network of on and off campus services to assist students. Provide timely communication with students in response to their application recognizing that the emergency nature of this program dictates heightened response expectations. Serve as Dean of Students office resource for homeless students, foster care alumni, and students submitting SAP appeals along with other populations requiring specialized support and resources. Other duties as assigned.
Bachelor's degree from an accredited institution in social work, higher education and student affairs, counseling, public health or related field or the equivalent experience. One (1) year of previous experience working with college students.
Master's degree from an accredited institution in social work, higher education and student affairs, counseling, public health or related field. Two to three (2-3) years of previous experience working in higher education. Understanding of social service agencies. Knowledge and experience with University financial aid processes. Experience conducting presentations to both large and small groups. Direct experience working with traditional/non-traditional aged college students.
Knowledge, Skills and Abilities: Maintains knowledge of university policy and procedures, student development and counseling theories, and trauma informed practices. Interpret university policies and procedures. Proficient in Microsoft products including Excel, Word, and Outlook. Must be knowledgeable in the areas of event and project management and must maintain confidentiality. Ability to assess services. Ability to identify problems, use sound judgment and reasoning to make crucial decisions autonomously. Knowledge of the application of FERPA, and other applicable laws and policies. Knowledge of current trends in student emergency aid; Knowledge and utilization of the Maxient database system or other electronic case management system; Ability to take initiative and to balance multiple priorities. Time management is needed to meet deadlines. Excellent oral and written communication skills, organizational skills, and interpersonal skills necessary. Serve as a valuable and engaged team member within the Division of Student Affairs. Other Requirements: Must be proficient in all work areas of work performed. Ability to use usual office equipment.
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
Open Until Filled: No
Internal Number: 11611
About University of Texas at Arlington
With annual research expenditures in excess of $100M, the University of Texas at Arlington is a Carnegie Research-1 “highest research activity” institution committed to life-enhancing discovery, innovative instruction, and caring community engagement. A leading institution in the heart of the thriving North Texas region, UTA nurtures minds within an environment that values excellence, ingenuity, and diversity. With a total global enrollment of over 59,000 in AY 2018-19, UTA is one of the largest institutions in the University of Texas System. Guided by its Strategic Plan Bold Solutions | Global Impact, UTA fosters interdisciplinary research and teaching to enable the sustainable megacity of the future within four broad themes: health and the human condition, sustainable urban communities, global environmental impact, and data-driven discovery. UTA was cited by U.S. News & World Report as having the second lowest average student debt among U.S. universities in 2018. U.S. News & World Report also ranks UTA fourth in the nation for undergraduate diversity. The University is a Hispanic-Serving Institution and is ranked as the top four-year college in Texas for veterans on Military Times’ 2018 Best for Vets list.