Unit-specific Responsibilities 1) Oversee daily operations for the Graduate Student Lounge, a dedicated space open to all graduate students for quiet individual study, co-curricular collaboration and academic forms of sociability, reservable spaces for office hours, and space to socialize with other graduate students. 2)Â Create and maintain a welcoming environment for all members of the graduate student community.Â 3)Â Provide exemplary customer service for graduate student users, providing information about and connecting graduate students with campus-wide resources to enhance their university experience. 4)Â Manage materials and post flyers about helpful university resources. 5)Â Coordinate facility maintenance.. 6)Â Serve as the administrative lead for the Grad Student Lounge with campus offices, including the Office of Emergency Management, Facilities Services, and the University Bookstore 7)Â Ensure users observe established guidelines for the space which ensure safe and appropriate use for all including managing noise levels, food/beverage protocol, cell phone usage, cleanliness, etc. Â 8)Â Maintain order and functionality of the Lounge: perform routine inspections; coordinate building maintenance, work orders and custodial care with facility services; and maintain inventory of furniture, fixtures, equipment and supplies. 9)Â Manage reservation system for reserving rooms within the Lounge and maintain and enforce posted daily schedules for each roomÂ . 10) Manage facility access via CBORD UChicago ID system, tracking usage regularly to note student trends related to usersâ™ program affiliation, frequency of visits, preferred times of day and days of week, etc.Â 11) Observe and report any security issues/irregularities. 12) Supervise student employees including hiring and training; establishing and managing schedules, assigning duties; ensure execution of work and handle any performance concerns. 13)Â Establish and convene the Grad Student Lounge Advisory Board who will consult on maximizing the Lounge experience for fellow graduate students. 14)Â Serve as a resource to Graduate Council members whose office is located within the Lounge. 15)Â Work closely with UChicagoGRAD staff to share timely information, coordinate programs, and maximize co-location of Lounge with GRAD office. 16)Â Establish partnerships with campus offices and colleagues and explore collaboration to enhance the graduate student experience.
Unit-preferred Competencies 1)Â Ability to coordinate the work of others 2)Â Positive, service-oriented attitude and courteous demeanor 3) Project management skills 4)Â Excellent verbal and written communication skills 5)Â Excellent interpersonal skills 6) Sound judgment and the ability to anticipate potential problems and address them before they arise 7)Â Independent decision-making skills 8)Â Analytical skills 9)Â Ability to work independently and as part of a team 10) Ability to learn and be responsive to the needs of the University of Chicago community 11)Â Ability to work independently on multiple projects and manage details 12)Â Ability to work on multiple projects simultaneously, set priorities, and meet deadlines 13)Â Supervisory skills 14)Â Excellent written and oral communication skills 15)Â Ability to effectively build and manage relationships with a variety of intra- and inter-institutional partners, including faculty, administrators, and employers Â
Experience 1)Â 1-3 years of relevant work experience 2)Â Familiarity with the culture of a research universityÂ 3)Â Familiarity with graduate education
Technical Knowledge/Skills 1) Familiarity with standard tools and software, such as MS Office suite, Google suite, etc.,
Required Documents 1) Resume 2)Â Cover letter 3) Reference contact information
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application. Â
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