A cover letter and three writing samples are required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Communication Manager for C.S. Mott Children’s Hospital and Von Voigtlander Women’s Hospital, (the children’s and women’s hospitals of Michigan Medicine), provides leadership and direction for the internal communication, executive communication and community outreach initiatives for the hospital. Reporting to both a hospital executive (Chief Operating Officer) and the Director of Internal & Executive Communication in the Department of Communication, the manager will work closely with Internal, Marketing & PR leaders at Michigan Medicine to develop, organize and manage communication strategies that are aligned and integrated.
Successful candidates will possess excellent written and verbal communication skills, innovative thinking, understanding of effective communication principles and a positive attitude. The role provides communications counsel to the COO and to key internal customers and assists them in achieving their goals through the development and implementation of comprehensive communication plans. The manager serves as a shadow writer for the hospital executive team and works with hospital leadership to improve staff loyalty and engagement.
This role requires a highly adaptive professional with a proven ability to deliver successful strategies that drive the business imperatives of the hospitals, including effective communications with internal stakeholders and strong positioning as a preferred community partner. The communication manager, as a part of the DoC team, will also be charged with helping to promote key Michigan Medicine messages and news to internal stakeholders. Successful candidates will have the skills to thrive in a matrixed environment, working in partnership with the marketing and PR leads for Mott and Von Voigtlander.
Support Mott and Von Voigtlander strategic goals by developing communication plans to effectively engage all levels of staff, leveraging technology to optimize innovative channels.
Collaborate with other key departments to improve culture and increase employee engagement and ambassadorship by educating faculty and staff about how we differentiate our institution and how we talk about it.
Lead content creation for hospital intranet and internet. Develop, research and write stories, profiles, news and announcements for distribution to faculty and staff.
Translate technical, strategic or complex topics into easily consumed, appropriate communication tailored to various audiences.
Support hospital leadership team in building strong community relationships through outreach, engagement and targeted communication.
Work with Mott and Von Voigtlander leads in Marketing and PR in the Department of Communication to create synergies and broader-reaching results with various target audiences.
Manage vendors providing creative support for employee-directed initiatives.
Manage digital sign content and local content manager implementation across institution.
Track and monitor key measures of success for internal communication efforts.
Division of Responsibilities – Department collaboration with internal departments within Mott and Von Voigtlander and with Internal, PR and Marketing leads at Michigan Medicine are critical success factors in this role and part of daily responsibilities. Responsibilities are divided as follows:
1. Strategy and planning – 25%
Based on strategies of leadership, develops communication plans that align with and support achievement of goals.
2. Content creation: 65%
Works with key stakeholders to identify and create content, messages and stories that further organizational objectives.
3. Vendor Management: 10%
Manage external vendors with project management approach to successfully complete initiatives on time, in scope, and within budget while achieving excellent quality of work.
Maintains professional and technical knowledge and skills
Actively pursues learning opportunities and ways to broaden experience and knowledge base
Seeks continuous improvement for self, team, and department
Collaboration and teamwork
Integrity and accountability
Rationale decision making and ethical judgment
Creativity and forward thinking
Minimum of an undergraduate degree in communication, public relations, strategic communication, journalism, business communication or marketing. Advanced degree preferred. At least five to seven years of professional experience in communications in a professional setting. Must be comfortable in a multi-layered organization with complex relationships. Proven experience generating client satisfaction and providing solutions. Excellent written and verbal communication skills along with solid understanding of social media required. Direct experience in a health care and/or academic medical center preferred.
This job reports to the COO of Mott/Von Voigtlander and the Director of Internal & Executive Communication at Michigan Medicine.
The salary for this position will be based upon the selected candidates education and experience.
A cover letter and samples of work are required.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 184065
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.