Program Director, ND Innovates (Assessment/Process focus)
University of Notre Dame
The University of Notre Dame (ND.jobs) is accepting applications for a Program Director, ND Innovates (Assessment/Process focus).
Applications will be accepted until 2/24/2020.
Are you a problem solver?
Do you enjoy designing new solutions and turning them into reality?
Do you care about making tangible impact on people's lives?
The Innovation Program Director is a founding member of Notre Dame's new solution team known as ND Innovates. The team will serve campus and the mission of the University by empowering cross-functional teams to assess problems, design human-centered solutions, and implement those solutions at scale across campus. The key and inaugural program within ND Innovates will involve partnering with divisions to install innovations and improvements within five areas of focus: Automation, Service Levels, Process, Reorganization, and Shared Services.
While the Program Director will be a key participant in all areas of the innovation process, this position will have two key areas of focus: assessment and process. The Program Director will assist with facilitation and logistics during the assessment phase, working closely with teammates to create productive, candid spaces for cross-functional teams. The Program Director will be responsible for all workflow mapping and process creation during the solution design phase, and will ensure successful process installation during the implementation phase via coaching, stakeholder engagement and analysis. The Program Director must be the subject matter expert on all things process and will be responsible for advancing the methods used by ND Innovates.
During the assessment phase, members of the team will lean on skills such as facilitation, logistics, analysis, criteria building, coaching, and more. During the solution design phase, team members will use iterative, human-centered methodologies to deeply understand what end users, service owners, and key stakeholders think excellent looks like, and then build prototypes that validate the solution. In the Implementation phase, ND Innovates will lean on skills and experiences such as change management, project management, accountability creation/tracking, relationship building, stakeholder inclusion and communication, and more.
Please note that as we grow this team, there are three similar job postings right now. This posting has an assessment/process focus. One of them, found here http://jobs.nd.edu/postings/18797 has an Implementation focus and the other, found here http://jobs.nd.edu/postings/18798 has a solution design focus. You do not need to apply to all of these, but you may if you believe you have an experience set that matches more than one.
The qualities that will guide the work of ND Innovates are Iteration, Empathy, Candor, Optimism, Humility, Patience, and Courage. ND Innovates also has the opportunity to make a direct impact on the lives of students. Money saved by implementing innovations will go directly to financial aid for students, particularly to students of lower-income and first generation families.
Minimum Qualifications: Bachelors degree required Experience with or ability to articulate how to create successful completion of - projects that wouldnt have finished without them - involving multiple senior executives - where all parties feel listened to and advocated for. - Specific experience with software implementations - Accountability creation while maintaining relationships
ABOUT NOTRE DAME: The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual 'Great Colleges to Work For' survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS: Please apply online at http://ND.jobs to Job # S20070. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
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The University of Notre Dame is a Catholic academic community of higher learning, animated from its origins by the Congregation of Holy Cross. The University is dedicated to the pursuit and sharing of truth for its own sake. As a Catholic university, one of its distinctive goals is to provide a forum where, through free inquiry and open discussion, the various lines of Catholic thought may intersect with all the forms of knowledge found in the arts, sciences, professions, and every other area of human scholarship and creativity.The University prides itself on being an environment of teaching and learning that fosters the development in its students of those disciplined habits of mind, body, and spirit that characterize educated, skilled, and free human beings. In addition, the University seeks to cultivate in its students not only an appreciation for the great achievements of human beings but also a disciplined sensibility to the poverty, injustice and oppression that burden the lives of so many. The aim is to create a sense of human solidarity and concern for the common good that will bear fruit as learning becomes service to justice.Notre Dame also has a responsibility to advance... knowledge in a search for truth through original inquiry and publication. This responsibility engages the faculty and students in all areas of the University, but particularly in graduate and professional education and research. The University is committed to constructive and critical engagement with the whole of human culture.