Search 20-04A Department: Office of Undergraduate Admissions Position Title: Assistant Director of Events
The Assistant Director of Events position in the Office of Undergraduate Admissions provides support to the Director of Events and is responsible for supervising our student workers and overseeing our Charger Ambassador program. Tasks will include attending and coordinating university events, interacting with prospective students and their families on a daily basis, and data entry.
Duties and Responsibilities:
Provide data entry services to our enrollment information systems for all events.
Coordinate all event email and SMS campaigns.
Help to greet and interact with prospective families both in person and over the telephone.
Coordinate our Enhanced Visit program, Charger Day program, and Group Tours.
Oversee campus tours and coordinate all resident hall showings.
Attend and help with the coordination of our various Open Houses, Explore Days, Major-Specific Open Houses, Information Sessions and other specialized visits.
Coordinate and supervise our office student workers and Charger Ambassador program.
Coordinate and host regular meetings and trainings for Charger Ambassadors.
Follow-up phone calls to prospective students and families to confirm event registration.
Ensures that confidentiality of data collected and stored are maintained.
Fill in where needed at the office to ensure service standards and efficient operations.
Other duties as assigned by supervisor.
Must have a Bachelor’s Degree.
Must have supervisory experience.
Must have CRM experience- TargetX and/or Slate a plus.
Ability to carry out various tasks efficiently.
Ability to work under pressure effectively.
Excellent interpersonal and leadership skills.
Ability to communicate well orally and in writing.
Proven ability to pay attention to detail.
A proactive customer service approach. Must have prior customer service experience.
Ability to listen compassionately to the needs of clients.
Proven project management skills.
Ability to interact with prospective students and their families in small to large environments.
Must have a flexible schedule and be willing to work afternoon, evening and weekend hours to assist with recruitment events
Positive attitude and desire to learn.
Knowledge of Microsoft Office applications.
Internal Number: 20-04A
About University of New Haven
The University of New Haven is a private, top-tier comprehensive institution recognized as a national leader in experiential education.Founded in 1920 on the campus of Yale University in cooperation with Northeastern University, UNH moved to its current West Haven campus in 1960 and opened its Orange Campus in January, 2014. The University operates a satellite campus in Tuscany, Italy, and offers programs at several locations throughout Connecticut and in New Mexico. UNH provides its students with a unique combination of a solid liberal arts education and real-world, hands-on career and research opportunities.The University enrolls approximately 6,800 students, including nearly 1,800 graduate students and more than 5,000 undergraduates – the majority of whom reside in University housing. Through its College of Arts and Sciences, College of Business, Henry C. Lee College of Criminal Justice and Forensic Sciences, Lyme Academy College of Fine Arts, and Tagliatela College of Engineering, UNH offers over 80 undergraduate and graduate degree programs. UNH students have access to more than 500 study abroad programs worldwide and its student-athletes compete in 16 varsity sports in the NCAA Division II’s highly competitive Northeast-10 Conference.