Berkeley Lab's Security and Emergency Service Division has an opening for a Site Access Specialist. Reporting to the Personnel Security Manager of the Site Security Organization (SSO), you will provide a broad range of administrative specialties and clerical support to the Site Access Office and provides a basic level of security expertise to the SSO. You will exercise independent judgment and initiative to carry out complex assignments and resolve problems within a variety of security disciplines. You will anticipate workload demands, deadlines, potential problems, and identify solutions and alternatives to meet and support customer needs. You will issue Local Site-Specific Only (LSSO) badges and brief all recipients on safety and security responsibilities at the lab, issue parking permits for eligible employees and track expirations and exception request, support the Foreign Visits and Assignments program by creating FACTS cases and reviewing and validating visa status for each foreign national.
What You Will Do:
Print and issue LSSO badges to newly on-boarded employees, affiliates, and contractor workers.
Assist customers with requests and inquiries regarding badge access levels and adjudicate access requests.
Resolve issues related to malfunctioning badges and report issues to the Personnel Security Manager and security systems technicians.
Provide a short safety and security brief to each newly badged person before issuing them a badge.
Monitor and make notifications as required for repairs to equipment and systems.
Work collaboratively with the Physical Security Manager and the IT group to develop and improve systems and processes.
Anticipate inventory needs and submit cost-effective requests for materials to ensure no there are no periods of un-stocked inventory.
Enter the required information into appropriate computer systems, send and respond to emails, and take telephone calls.
Oversee daily visitor requests and communicate regularly with the Security Operations Center (SOC) to ensure visitor pass requests are being processed in a timely manner.
Maintain professionalism and exercise positive customer service approach to all persons; ensure all Laboratory and DOE equipment is accounted for, clean, and serviceable; maintain a clean and professional work environment at all times, and maintain a professional appearance at all times.
Use security best practices and reporting measures on a daily basis to ensure the effective protection of LBNL/DOE assets and interests.
Keep Site Security management informed of any and all issues impacting proper operations of the Site Access Office and/or compliance with applicable LBNL/DOE policies and procedures.
Assist the Foreign Visits and Assignments (FVA) program with processing visitors and assignees by proactively documenting and tracking foreign nationals in DOE's Foreign Access Central Tracking System (FACTS) and applicable LBNL information systems.
Assist in planning, coordinating, and conducting a variety of lab-wide FVA education and awareness activities.
Assist with training hosts, Laboratory and division management, Human Resources, and administrative staff.
Assist in analyzing current processes and procedures and recommend a program and/or administrative improvements.
Apply knowledge of security and DOE requirements and update immigration data in FACTS.
Coordinate with International Researchers and Scholars Office (IRSO) and sponsoring divisions, when necessary, to obtain the required information.
Effectively and diplomatically communicate both orally and in writing and work collaboratively with people at all levels. Effectively cultivate and foster strong working relationships with team members, Laboratory personnel, management and external contacts (e.g. LBNL Divisions and Departments, BSO, ORO, UCOP, UCPD and other national laboratories and local agencies).
Work collaboratively with applicable subject matter experts to assist in processing foreign visitors and assignees.
Issue parking permits to eligible employees, affiliates, and contract workers.
Track permit expirations and execute renewals.
Return expired permits in the Human Resources Information System (HRIS) and document their destruction.
Coordinate parking reservation requests with the LBNL Protective Force Security Operations Center (SOC) and ensures requests are processed in a timely manner.
Issue and track specific construction worker vehicle permits for lay-down areas and coordinates the return of permits with project managers to ensure accountability.
Coordinate exceptions requests to parking permit ineligibilities with the LBNL Traffic Manager and document results in HRIS.
Handle day-to-day requests and inquiries regarding parking at LBNL (e.g. request process, parking spaces, and requirements).
Report suspicions of parking violations to the LBNL Protective Force Parking Enforcement Officer and notify the Personnel Security Manager of any misuse of parking permits (e.g. fabrication, duplication, or use of someone else's permit to access LBNL).
Enforce the LBNL Parking Policy and take action to revoke expired permits or those of permit holders in violation of policy.
Open the Site Access office on time each day and stay until closing.
Additional Responsibilities as needed:
Other duties as assigned by Site Security Management.
What Is Required:
BA/BS and 0-4 years of related experience or an equivalent combination of education and experience.
Must be a U.S. Citizen
Demonstrated ability to comprehend a variety of complex customer/operational/administrative requirements or problems and exercise good judgment to implement effective alternatives and solutions.
Basic knowledge of security and access control standards and best practices.
Advanced level computer skills and full knowledge of common business software including Microsoft Office software suite, email, and calendaring software.
Demonstrated effective organizational skills sufficient to independently establish priorities and ensure completion of projects in a timely manner.
Advanced level word processing skills to produce error-free documents that include proper formatting and correct grammar usage and punctuation.
Excellent oral and written communication skills with the ability to interact effectively and diplomatically with a broad range of individuals to include Laboratory employees, visitors, guests, and dignitaries.
Demonstrated experience working as part of a team with the ability to perform multiple tasks simultaneously and willingness to work in a changing work environment.
Display dynamic interpersonal skills to serve the lab populace and work cohesively with team members and colleagues.
Experience exercising significant independent authority and accountability for the successful operation of a unit or program.
Punctuality in opening, staffing and/or closing, the Site Access Office which operates at specific times, Monday through Friday excluding holidays.
Must be able to sit and perform computer and telephone-related functions for up to 6.5 hours per day, operate a camera; operate a badging machine; and operate a computer, printer, and copy machine.
May work extended hours in the outdoors during events.
The work is primarily sedentary and is usually accomplished while the employee is comfortably seated at a desk or table. Some walking/standing may occur in the course of a normal workday in connection with travel to and attendance at meetings and conferences away from the worksite. Items carried typically are light objects such as notebooks, and data processing reports.
Occasional physical activity such as standing, walking, bending, stooping, reaching, crawling and similar activities are required in the conduct of security performance tests and verification exercise at field facilities.
In the performance of field inspections and evaluations, the incumbent may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields. Interactions with disgruntled or disturbed employees could result in physical injury.
Additional Desired Qualifications:
Understanding of Laboratory operations required to analyze and solve moderately complex and diverse problems that cross-cut several major functional areas is strongly preferred.
Working knowledge of UC and LBNL policies and procedures and DOE S&S Protection Program directives.
Ability to work extended hours or days as needed.
Experience developing and improving processes and procedures flowed down from policy.
The posting shall remain open until the position is filled.
This is a full-time career appointment.
Full-time, M-F, exempt (monthly paid) from overtime pay.
Salary is commensurate with experience.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
Work will be primarily performed at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA.
Berkeley Lab (LBNL) addresses the world's most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab's scientific expertise has been recognized with 13 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy's Office of Science.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with thePay Transparency Nondiscrimination Provisionunder 41 CFR 60-1.4. Clickhere to view the poster and supplement: "Equal Employment Opportunity is the Law."
Internal Number: 89509
About Lawrence Berkeley National Laboratory
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.