| General summary/purpose: In collaboration with Armstrong Institute (AI)/Learning and Development (L&D) leadership, oversees the operational planning, establishment, execution, and evaluation of all new workshops and revisions of existing workshops. Provides professional management of the execution of day-to-day project activities, as appropriate to program objectives and area of expertise. Specific duties & responsibilities: - Manage the strategic development, planning, implementation, and evaluation for all new workshops and revisions of existing workshops. Work independently to develop L&D group and AI level project plans, standard operating procedures, process flow charts, communication plans, and training plans. Track progress and synthesize adjustments on a rolling basis. Ensure deliverables are completed in a timely fashion according to established standards.
- Serve as an AI point of contact in providing information in policies, training resources, and guidance related to best practice methods related to L&D activities.
- Collaborate with L&D team to continually review project status and review registrant feedback to continually build our product: better team processes, evolving program offerings, improved registrant experience.
- Manage CEU education applications and renewal submissions for assigned training programs. Maintain good standing by collecting and submitting required documentation to CEU office in a timely fashion and continually monitor CEU approved activities to ensure that they meet the requirements of the approved activity.
- Continually build knowledge in project management including team collaboration and engagement and communication, risk avoidance and mitigation, and leveraging technology.
- Serve as program-level facilitator and coordinator for a selection of large scale program offerings, including planning all aspects of training-registration management, scheduling facilitators, preparing training materials, drafting and sending participant communication, and logistics. Manage the program flow and daily operations of the assigned program. Mitigate unexpected issues as they arise. Serve as primary point of contact for program participants and training venue management to ensure a high quality training experience.
- Maintain and format course materials as needed, assuring that standards and style guides are followed to maintain consistent appearance and level of quality. Focus on cost-saving measures for printed materials.
- Maintain registration and payment processes for all internal and external course participants.
- Manage course evaluation data collection and provide basic analysis and reporting.
- Develop and refine data management plans to collect, track, and manage data collected by the L&D group.
- Develop and refine data collection tools, project plan, training materials, standard operating procedures, and communication plans to ensure a seamless workflow and data accuracy for all AI teams collecting and submitting data.
- Collaborate with leadership in developing AI, University and Hospital level presentations and reports.
- Complete Profit and Loss statements for workshops.
- Prepare quarterly reports in a timely manner-calculate updated figures; post updates to team report template.
- Schedule and support ad hoc and on-going meetings.
- Develop and maintain electronic filing system.
- Respond to routine and complex requests from key stakeholders and program registrants.
- Complete accounting functions for L&D including maintaining training program budgets, submitting expense reimbursements, invoice payments, supply ordering, using JHU/SAP systems.
Minimum qualifications (mandatory):
Bachelor’s degree in business, accounting, finance, systems operations, healthcare administration, or related field and three (3) years related experience, with some project management experience. Additional education may substitute for some experience, and additional experience may substitute for education to the extent permitted by the JHU equivalency formula.
Special knowledge, skills, and abilities:
Confidentiality, excellent organizational, interpersonal, and communication skills, ability to exercise independent judgment and work independently without direction, ability to prioritize, multitask and work under pressure to meet deadlines. Ability to work beyond regular working hours and/or travel to training sites.
Classified Title: Business Project Coordinator
Working Title: Business Project Coordinator
Role/Level/Range: ATP/03/PC
Starting Salary Range: $50,700 – $69,780; commensurate with experience
Employee group: Full Time
Schedule: M - F, 8:30 A.M - 5:00 P.M
Exempt Status: Exempt
Location: 23-MD:JH Downtown Center
Department name: 60003427-SOM Admin Armstrong Institute
Personnel area: School of Medicine The successful candidate(s) for this position will be subject to a pre-employment background check. If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly. During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office. Equal Opportunity Employer
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