After School Matters provides Chicago high school teens with high quality, after-school and summer opportunities to explore and develop their talents while gaining critical skills for work, college and beyond. Since 1991, more than 200,000 teens have participated in our hands-on, project-based after-school and summer programs in the arts, communications and leadership, sports and STEM (Science, Technology, Engineering and Math). Programs take place at locations throughout the city including Chicago public high schools, Chicago Park District and Chicago Public Library locations, community organizations, downtown at the Gallery 37 Center for the Arts and in Belmont Cragin at our new Michael and Karyn Lutz Center for After School Matters. For more information, visit www.afterschoolmatters.org.
Summary of Position:
The basic function of the Program Manager position, which is part of each After School Matters area team, is to facilitate and monitor After School Matters special programs within assigned communities implemented in collaboration with independent instructors, schools and community-based agencies. The Program Manager will work closely with the Program Director on all programmatic special projects and liaise with other departments on programmatic projects/initiatives.
This Program Manager will oversee programs in south/southwest neighborhoods of Chicago.
Major Duties and Responsibilities:
Supervise Program Specialists, College Interns, and Instructors
Ensure that all area programs meet After School Matters program quality expectations
Ensure all programs meet all After School Matters program compliance measures
Act as team lead for programmatic issues and respond accordingly
Work with program operations to identify and resolve operational problems
Under the direction of the Program Director, manage special initiatives and projects.
Maintain program database ensuring the completion of all program observations, impact statements, YPQI (Youth Program Quality) scoring, instructor reports, instructor surveys and teen surveys and collection of any, and all, relevant documentation
Develop and maintain relationships with program partners and instructors
Recruit, hire and train all Liaisons, Instructors and program providers
Provide management and leadership to programs
Secure the appropriate tools and supplies for each program
Refine program budgets and submit to Program Director for approval
Plan, schedule and organize all area level meetings and events
Work closely with all program providers to assist with effective recruitment and retention strategies
Conduct regular program site visits including programmatic observations as set forth by the annual observation plan
Address quality and logistical issues directly with independent instructors and community based organizations
Write monthly programmatic reports, provide program highlights and make recommendations based on findings
Lead learning communities related to special initiatives
Assist with training instructors around several special initiatives
Identify teen needs and interest
Assist in the hiring of program staff
Communicate special program details, deadlines, and important information
Other duties as assigned
Program Specialists (3-5)
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 50 pounds occasionally.
Must be able to sit for long periods of time.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.
Must be available some weekends
Flexible work hours required consistent with out of school time programming
Knowledge, Skills and Abilities:
Excellent interpersonal skills
Skilled in developing and facilitating collaborative relationships
Demonstrated experience leading and developing teams
Excellent organizational skills and problem solving abilities
Excellent oral and written communication skills
Excellent Microsoft Office skills; ability to collect and maintain information as needed
Demonstrate experience in project management
Ability to multi-task and meet deadlines
Ability to work in fast paced, high energy environment
Respect for all levels of the organization and outside partners
Energetic team player who works well in collaborative situations
Strong orientation to customer service
Bachelors degree (Master’s degree preferred)
4+ years management and youth programming experience
Valid Driver’s License, insured transportation, and driving record that satisfies our Motor Vehicle Policy required
After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.
 After School Matters will provide reasonable accommodation to a person who does not have a driver’s license because of a disability.
About After School Matters
After School Matters provides Chicago high school teens with high quality, out-of-school time opportunities to explore and develop their talents while gaining critical skills for work, college and beyond. Since 1991, more than 200,000 teens have participated in our hands-on, project-based after-school and summer programs in the arts, communications and leadership, STEM and sports. Programs take place at locations throughout the city including Chicago public high schools, Chicago Park District and Chicago Public Library locations, community-based organizations, The Michael and Karyn Lutz Center for After School Matters in the Belmont Cragin neighborhood and Gallery 37 Center for the Arts downtown.