After School Matters provides Chicago high school teens with high quality, after-school and summer opportunities to explore and develop their talents while gaining critical skills for work, college and beyond. Since 1991, more than 200,000 teens have participated in our hands-on, project-based after-school and summer programs in the arts, communications and leadership, sports and STEM (Science, Technology, Engineering and Math). Programs take place at locations throughout the city including Chicago public high schools, Chicago Park District and Chicago Public Library locations, community organizations, downtown at the Gallery 37 Center for the Arts, in Belmont Cragin at our Michael and Karyn Lutz Center for After School Matters, and soon to be in the Pullman community at the new Gately Center for After School Matters. For more information, visit www.afterschoolmatters.org.
Summary of Position:
The primary function of the Senior Program Manager position is to facilitate and monitor After School Matters programs within one of After School Matters buildings (and in the surrounding area) after school, during the day, on weekends and during school breaks. The Senior Program Manager will implement high quality programs in collaboration with independent instructors, community-based agencies, and educational and cultural institutions. The Senior Program Manager will work closely with the Program Director on all programmatic special projects and liaise with other departments on programmatic projects/initiatives.
Major Duties and Responsibilities:
Build and maintain a high quality program portfolio that includes after school, daytime, weekend and school break programs
Continuously assess program portfolio and lead team efforts to develop, expand or redesign programs to align with organizational goals and optimize building use to benefit teens
Effectively manage partner relationships
Oversee recruitment and enrollment efforts including outreach to neighborhood schools, participation in citywide events, facilitation of teen interview days, etc.
Develop systems to ensure a safe, respectful, and teen centered environment
Communicate building updates to a range of audiences including senior staff, donors, and community members
Host donor tours and program experiences
Supervise, support and coach the program team including Program Specialists, College Interns and Administrative Assistants
Conduct regular site visits, observations and Youth Program Quality Assessments
Manage advanced level programs to ensure that they meet After School Matters program quality expectations for instruction and final product
Analyze data (observations, evaluations, attendance) and make quality improvement recommendations
Oversee and analyze program site visits and completion of program observations, impact statements, career readiness scoring, instructor reports, instructor surveys and teen surveys and make appropriate adjustments based upon data
Communicate clear expectations and support team to meet all compliance measures
Act as team lead for generating solutions that promote programmatic efficiency
Collaborate with internal departments (i.e. Communications, Advancement, Finance) to optimize opportunities for teens such as preparing teens for interviews, providing tours for potential donors, etc.
Develop and maintain relationships with program partners and instructors
Mange the recruitment, hire and training all instructors and program providers to implement high level programming options.
Ensure that all programs are equipped with necessary materials and supplies to implement high quality programming
Create and refine program budgets in collaboration with the Finance department
Working with the Communications department, implement and monitor recruitment strategies;
Work closely with specialists to assist providers with effective recruitment and retention strategies
Collaborate with independent instructors and community based organizations to monitor quality and logistics so that programs run smoothly
Stay abreast of trends in teen interests and best practices for out of school time programming
Assist in the hiring of program staff
Provide leadership for branch when Program Director is not available
Other duties as assigned
Program Specialists (2-4)
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 50 pounds occasionally.
Must be able to sit for long periods of time.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.
Must be available some weekends
Flexible work hours required consistent with out of school time programming (including Saturdays)
Knowledge, Skills and Abilities:
Excellent interpersonal skills
Skilled in developing and facilitating collaborative relationships
Demonstrated experience leading and developing teams
Excellent organizational skills and problem solving abilities
Excellent oral and written communication skills
Excellent Microsoft Office including proficiency in Excel; ability to collect and maintain information as needed
Demonstrate experience in project management
Ability to multi-task and meet deadlines
Ability to thrive in fast paced, high energy environment
Respect for all levels of the organization and outside partners
Energetic team player who works well in collaborative situations
Strong orientation to customer service
Bachelors degree (Master’s degree preferred)
4+ years management and youth programming experience
After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.
About After School Matters
After School Matters provides Chicago high school teens with high quality, out-of-school time opportunities to explore and develop their talents while gaining critical skills for work, college and beyond. Since 1991, more than 200,000 teens have participated in our hands-on, project-based after-school and summer programs in the arts, communications and leadership, STEM and sports. Programs take place at locations throughout the city including Chicago public high schools, Chicago Park District and Chicago Public Library locations, community-based organizations, The Michael and Karyn Lutz Center for After School Matters in the Belmont Cragin neighborhood and Gallery 37 Center for the Arts downtown.