| Job Title: Academic Program Manager Job ID: 21699 Location: School of Professional Studies Full/Part Time: Full-Time Regular/Temporary: Regular POSITION DETAILS The CUNY School of Professional Studies (CUNY SPS) provides online and on campus degree and certificate programs that meet the needs of adults who are looking to finish or transition into a bachelor's degree, earn a master's degree or certificate in a specialized field, advance in the workplace, or change careers. Home to the first fully online degree programs at the City University of New York, CUNY SPS offers fully accredited degree and certificate programs for students who want the flexibility and convenience of online education. CUNY SPS was ranked in the top 5% in the Nation in U.S. News & World Report's list of the 2020 Best Online Bachelor's Degree Programs. Drawing on CUNY's nationally and internationally renowned faculty and practitioners, as well as industry and education partners, the School's programs provide opportunities for personal growth, job mobility, greater civic participation, and new ways to advance knowledge. Within CUNY SPS, the Office of Professional Education and Workplace Learning (PEWL) designs custom workplace learning programs to help organizations achieve their goals. To our partnerships, we bring knowledge of research-based learning practices as well as experience in developing innovative programs. Reporting to the Professional Education and Workplace Learning Program Director, the Academic Program Manager will lead credit bearing certificate programming in both online and in-person formats for the CUNY School of Professional Studies. The successful candidate will manage strategic planning; course development and implementation; develop project management techniques and tools; manage the development of new certificate programs and the credentialing process. In addition to the CUNY Title Overview, responsibilities will also include: - Manage current portfolio of credit-bearing certificate programs: manage revision and review processes; faculty selection and management; course implementation; quality assurance; and program evaluation functions;
- Manage communication with prospective students by phone, email and in person; review application system, track applicants' status, provide follow up information and make admission offers, in partnership with CUNY SPS Admissions;
- Enhance existing certificate portfolio and manage the development of new credit and non-credit bearing certificate programs – designed in partnership with employers, unions, or trade associations – that provide adult learners with a marketable credential;
- Ensure the development of logistical plans for the roll out of courses and implement the on-going evaluation of faculty performance and program assessment;
- Develop, maintain, and expand upon productive relationships with project stakeholders including faculty, University staff, and students;
- Facilitate and lead regular communications (meetings, conference calls, site visits, etc.) between students, faculty and other program partners.
QUALIFICATIONS Bachelor's Degree and six years' relevant experience required. The preferred candidate will have: At least five (5) years' experience managing learning programs for adults; Two (2) years' experience leading or four (4) years' experience supporting the development and management of credit-bearing certificates and/or degree programs in higher education; Proven ability to build and maintain positive relationships with adult learners, faculty, and program stakeholders; Demonstrated project management and supervisory skills; Budget oversight and planning experience; Outstanding interpersonal and communication skills; Knowledge of CUNYfirst or (PeopleSoft) and Blackboard; Demonstrated ability to work independently and as part of a cross-functional team. CUNY TITLE OVERVIEW Manages curriculum development and operations of a College's specialized academic program under the direction of a senior administrator. - Implements and monitors a comprehensive academic program development plan; makes recommendations to improve department policies and procedures
- Assists Director with outcome assessment and strategic planning to further develop program offerings
- Prepares analytical and statistical reports for management
- Serves as resource expert regarding program policies and procedures
- May manage professional and/or clerical staff
- May act on behalf of Director in his/her absence
- Performs related duties as assigned.
Job Title Name: Academic Program Manager CUNY TITLE Higher Education Associate FLSA Exempt COMPENSATION AND BENEFITS Salary commensurate with education and experience up to $106,700. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. HOW TO APPLY Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using Job ID# 21699 or Title. Select "Apply Now" and provide the requested information. Please attach resume and cover letter. CLOSING DATE February 19, 2020 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. | 
