The Department Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally-focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility rate-making, environmental programs, and customized services.
The Position The successful candidate will plan, organize, direct and manage City of Palo Alto Utilities (CPAU) Palo Alto's Advanced Metering Infrastructure (AMI) project and smart meter installation for the electric, gas and water utilities. Upon completion of the AMI implementation, the position will take on the responsibility of AMI and associated business systems maintenance and optimal utilization of systems/data for the benefit of utility operations and customers. The position will be reporting to the Utilities Strategic Business Manager and will be leading a AMI project implementation team made up of staff across various CPAU divisions and City's IT Department.
During the implementation phase, this role will include managing the selection of AMI-systems vendors, vendor contracting, assembling an internal project team, and overall implementation management with assistance from the consultant project manager. Additional responsibilities will include working with the Utilities Director to lead organizational change management efforts and to identify staffing resources and training needs during both the AMI project implementation and the AMI program management phases.
Proven Project/Program management and leadership skills and experience;
In depth knowledge of AMI and smart grid technologies as well as good working knowledge with utility operational technologies such as CIS, GIS, OMS and Asset Management systems;
Experience working on utility customer billing system is highly desired;
A strong desire to create and nurture a performance-based culture that supports efforts to accomplish the organizational mission and goals. Actively contributes to a positive work environment;
At least six years of program or project management experience. Minimum of three years of experience in AMI or equivalent system implementation or operational management;
PMI Project Management Certification (PMP) and/or PMI Program Management Professional (PgMP) Certification highly desired;
A degree in Engineering, Computer Science, Information Systems, or Business Administration or equivalent preferred.
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Review and approve various work products by consultants, vendors and staff related to assigned projects.
Recommend and monitor progress toward goals and objectives related to the implementation of the AMI project; establish schedules and methods for the implementation of AMI; define scope of AMI project and identify detailed work plan and tasks in coordination with project team and management.
Plan, organize, and direct staffing and outside resources as necessary for implementation of City objectives associated with AMI implementation; manage the design and implementation of strategies through discussions and negotiations with key stakeholders.
Plan and implement staff training and facilitate organizational change management.
Produce or guide the development of presentations and written documents for various target audiences. Provide regular and timely updates to the Utilities Advisory Commission, City Council, and other appropriate parties.
Research, compile and prepare reports and documentation on project activities; analyze project and develop corrective action; prepare periodic status reports.
Responds to requests for information from the general public, other internal departments, external agencies, the community, employees, and/or other interested parties.
Monitors compliance with applicable Federal, State, and local laws, ordinances, codes, rules, regulations, policies, and procedures.
Participates in the preparation and administration of division budget, which may include capital improvement program budgets; monitors and approves expenditures in accordance with applicable policies.
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:
High School Diploma, or G.E.D., and ten years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Based upon area of assignment, some positions may require:
Valid California Driver's License.
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