Job ID: 2020-7118 Type: School of Professional Studies (CP1108) # of Openings: 1 Category: Technology New York University
The School of Professional Studies is seeking a PC Support Technician III to provide intermediate MAC and PC hardware and software support for a labs or departments. Ensure that MAC's and PCs are maintained and operating effectively and that employees, faculty and/or students have the technological support needed to complete their work. Set up and configure MAC's, PCs, and local area networks, load software and ensure that the computer is operating to standards. Troubleshoot hardware and software problems and perform intermediate maintenance and repair of parts and equipment.
Please note the schedule for this position will be:
Required Education: High School diploma or equivalent and some relevant technical training.
Required Experience: 1-2 years of related experience.
Preferred Experience: Relevant certification. Experience providing customer support in an IT environment. Experience with Ghost Imaging and desktop support.
Required Skills, Knowledge and Abilities: Intermediate understanding of computing procedures and standards and desktop configurations. Expertise in MAC and PC configuration and troubleshooting to be able to handle the majority of standard procedures independently. Customer service orientation.
For 85 years, the NYU School of Professional Studies has been a deeply respected institution of higher education that is grounded in applied learning. From its early years, training returning World War II veterans to fulfill the nation’s urgent need for skilled technical workers, it has evolved into a professional education powerhouse that offers 20 graduate degrees, 14 bachelor’s degrees for traditional and post-traditional students, four associate’s degrees, and a plethora of non-degree courses and credentials.
NYUSPS is a thought leader, and serves as an incubator for new ideas in industries that are constantly changing, including real estate, real estate development, and construction management; hospitality, tourism, travel, and event management; global affairs and global security, conflict, and cybercrime; global sport and sports business; publishing; marketing; public relations; project management; executive coaching and organizational consulting, human resource management and development, and human capital analytics and technology; management and systems; translation; and professional writing. It is focused on building skills that open doors to opportunities in emerging fields and global markets. NYUSPS faculty members are leading experts in their areas of discipline, with a hands-on approach that encourages students to push beyond their limits and to break new ground.
Home to some of the largest and most prestigious industry conferences in the world, including the Schack Institute of Real Estate’s Capital Markets Conference, REIT Symposium, and National Symposium of Women in Real Estate; and the Jonathan M. Tisch Center’s International Hospitality Industry Investment Conference, the School’s invaluable connections to industry leaders is a truly distinguishing factor in the education that it provides. Through career development services and resources provided by the NYU Wasserman Center for Career Development at NYUSPS, guest lecturers, site visits, participation in numerous conferences and events, and Global Field Intensives, students benefit from an NYU education that will set them apart. In addition, they have the opportunity to learn from and network with more than 27,000 NYUSPS alumni who live, work, and contribute to innovation in industry around the world.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability.
Founded in 1831, New York University is now one of the largest private universities in the United States. Of the more than 3,000 colleges and universities in America, New York University is one of only 60 member institutions of the distinguished Association of American Universities.