Assistant Program Manager, Immersive Innovation Collections (Program Administrator)
The Immersive Innovations Assistant Program Manager will join a dynamic team at USC Shoah Foundation to help implement strategy and oversee the collection of immersive interviews, as well as related multimedia and digital products. This includes state-of-the-art interactive interviews (called Dimensions in Testimony) as well as VR filming (including 360-degree Testimony on Location). Further description of both are below. They will be responsible for the day-to-day leadership, management and administration of the interactive Dimensions in Testimony interview collection and the 360-degree Testimony on Location VR interview collection. The Assistant Program Manager would have an in-depth understanding of the technology and theory that supports the immersive innovations collections, as well as deep knowledge of the emerging and current trends in new media. An understanding of monitoring and evaluation is also essential.
The Assistant Program Manager will also manage production and post production activities, support the Program Manager in the development and management of budget and policy. They will help supervise staff and oversee interns.
Key Responsibilities include:
HELP LEAD IMMERSIVE INNOVATIONS TEAM: Provide leadership, guidance, and tasks to the team:
Oversee Immersive Innovations team members, including staff and student interns, and assign content-related tasks such as research and post-production work;
Help set and present strategic goals and work plans for the Immersive Innovations group;
Create workflow anddeadlines for all content tasks;
Support the Media Production Coordinator on production tasks including coordinating with staff, clients, and external vendors, and confirming schedules and locations;
Report weekly to the Manager of Immersive Innovations on progress and goals
EXTERNAL POINT OF CONTACT FOR CLIENTS: Function as a representative of USC Shoah Foundation with external partners and audiences on behalf of the Immersive Innovations group, including:
Serve as the project point for museum test sites, conducting on-site visits and routine check-ins; Manage the relationships with partner organizations;
Travel to participating locations to install the Dimensions in Testimony beta test systems and train local staff and volunteers;
Help operate and install the final product technology for external audiences, including as a part of conferences, installations and workshops;
Help solve technical and troubleshooting issues with the technology associated with the product;
DOCUMENTATION AND PROCESS MANAGEMENT: Make methodology, process, and content recommendations and decisions:
Produce, circulate, and finalize Immersive Innovations guidelines, policies and documentation;
Stay up-to-date on shifts in new technologies and other relevant fields (Holocaust Studies, Media Studies, Virtual Reality, Library Studies, Oral History, and Museum Studies) and present innovative new strategies for consideration;
Communicate program objectives and methodologies to both internal and external audiences;
Recommend changes in methodologies and workflows when applicable;
Monitor and evaluate the success of the programs, when necessary creating evaluation tools;
PRODUCTION MANAGEMENT: Supervises and manages the day-to-day processes and aspects of the pre and post-production cycles to ensure timely delivery of the products associated with the immersive innovations collections:
Ensure adherence to established timelines and processes;
Point for all external vendors with program deliverables
Assess timelines and operations to ensure optimum efficiency. Develop new timelines and adjusts processes and program objectives where necessary for new incoming
Coordinate between content post-production team and the technical post-production team; Assign and coordinate staff.
Assist in financial oversight of program budgets, providing financial status reports and budget allocation recommendations as necessary
Knowledge and expertise working with various new technologies, e.g.: VR, AR, interactive technologies
Experience in managing and leading a team
Experience working with large media data sets
Experience with maintaining partnerships
Ability to speak publically
Ability to multi-task
Ability to work with limited supervision
Sensitivity to stories of trauma
Experience in data and project management tools, such as Smartsheets and Sales Force
Proficient in Microsoft Office
About the Dimensions in Testimony Collection: USC Shoah Foundationâs Dimensions in Testimony enables people to ask questions that prompt real-time responses from pre- recorded video interviews with Holocaust survivors and other witnesses to genocide. The pioneering project integrates advanced filming techniques, specialized display technologies and next generation natural language processing to create an interactive biography. Now and far into the future, museum-goers, students and others can have conversational interactions with these eyewitnesses to history to learn from those who were there.
About the 360 Testimony on Location Collection: USC Shoah Foundationâs 360 Testimony on Location collection uses cutting-edge, 360-degree filming techniques at the physical locations of survivorâs pre-war and wartime experiences, as well as their places of liberation, to preserve their memories in an immersive environment. For use in 360 video players and virtual reality applications, 360 Testimony on Location brings students and other audiences into the space that the interviewee describes, allowing them to explore place and how it exists alongside narrative.
This position is funded on grant/gift accounts. Expected term will be February 1, 2020 through June 30, 2021.
Candidates must provide both a resume and cover letter (may be uploaded as one document).
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Directly related professional experience in area of program specialization.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 3 yearsMinimum Field of Expertise: Directly related professional experience in area of program specialization.
Internal Number: REQ20084461
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.