Facilitates multidisciplinary improvement teams, gathers data, performs research, completes analytics and compiles best practice information while providing project management for operational and clinical staff to achieve transformational strategic and tactical project results - and takes shared accountability for results with project leaders-- typically focused efforts within a single system platform, to achieve improved patient experience, safety, staff satisfaction, quality, timeliness and efficiency improvement while achieving a favorable value.
COMPETENCIES AND SKILLS:
Demonstrates mastery of Lean and Six Sigma performance improvement principles, processes and methods.
Demonstrates success to effectively lead/facilitate multidisciplinary teams to achieve targeted results.
Demonstrates effective and collaborative communication skills; demonstrates strong presentation skills.
Demonstrates effective project management including team management, strong negotiation and problem-solving skills.
Demonstrates ability to build and maintain effective working relationships, throughout all levels of the system.
Demonstrates ability to develop and deliver relevant educational content.
Demonstrates ability to function at a high level of self-direction.
EDUCATION AND/OR EXPERIENCE:
Master’s degree in Engineering, (industrial/systems/management), Nursing or other clinical degree, Operations Research, Business Administration, Healthcare Management, Statistics, Finance/Accounting or related field required. Minimum of three years project management, direct patient care or related experience with proven ability to develop effective projects and deliver effective solutions required.
Bachelor's Degree in Engineering, (industrial/systems/management), Nursing or other clinical degree, Operations Research, Business Administration, Healthcare Management, Statistics, Finance/Accounting or related field required. Minimum of three years project management, direct patient care or related experience with proven ability to develop effective projects and deliver effective solutions required.
Certification in improvement methodology, (Lean, Six Sigma, etc.), or other advanced training/education preferred (required within 12 months of employment).
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in a clinical or office environment.
Travel throughout the Geisinger system is required.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us onFacebook, Instagram, LinkedInand Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.