Do you thrive in a customer-centric environment, interacting and guiding stakeholders and helping them to identify technology roadmaps and solutions to address their challenges?
Are you interested in working in a team that facilitates lifelong relationships between alumni, parents, and friends and the university?
Are you interested in playing a critical role in defining and implementing the next generation of technologies that will help to enable Cornell's philanthropic and engagement efforts?
Are you skilled in data architecture and implementing systems into a complex, integrated technology ecosystem?
If you are a dynamic and motivated individual who embraces IT change and challenges as opportunities, and wants to lead, collaborate and influence in your next role, then the Technology Solutions Architect just may be the perfect opportunity for you.
The Solutions Architect will lead the practice and technical vision to optimize the value of advancement, fundraising, and alumni engagement technology solutions and services.
This role will bridge the gap between business problems and technology solutions. It encompasses the components of business, information, and technology architectures. This role will evaluate existing and new systems/integrations within the enterprise environment.
This person must understand how all parts of the business model work together including processes, operating systems, and application architectures. This person must have breadth of technology experience including but not limited to architecture, data (synchronization, integrations, workflows, analytics), APIs and application software systems (hosted, on-premise and SaaS). Understanding these processes, they will be able to identify and recommend solutions that fits the environment best.
This role will have a dual reporting relationship between Central IT and Alumni Affairs and Development.
Define, maintain, and provide technical leadership for system and data architecture strategy encompassing all advancement-related systems.
Develop and maintain a deep understanding of the business needs of AAD program areas (both in the central university office as well as college and unit departments) and their dependence on technology, and work with them to identify and implement technology solutions that support their business goals.
Partner with technology-supporting organizations in AAD including Information Technology Services, Business Intelligence, and Digital to maximize value and deliver solutions that support our work to engage alumni, parents, and friends.
Play a critical role in defining the technology ecosystem that will ultimately replace the current system of record.
Partner between CIT, AAD, and 3rd party vendors to design and implement system integrations and data management solutions to ensure data accuracy, timeliness, and integrity across systems.
Maintain knowledge of all system updates and roadmaps to optimize system usage in meeting current and future business needs.
Stay abreast of current vendor product roadmaps, competing products, new solutions, and market trends in order to meet current and future campus needs.
Contribute to and lead technology-based discussions and decisions spanning
Provide business process analysis, workflows, documentation that facilitate and drive conversation and decisions.
Evaluate ongoing effectiveness of current systems through monitoring, user feedback, and assessment of performance metrics to measure ROI.
You should have…
Extensive experience developing and maintaining an overarching system and data architecture encompassing numerous integrated applications.
Extensive knowledge about systems and
Experience leading or managing complicated, large-scale IT projects/assignments.
Experience developing and managing technology and data strategy.
Experience eliciting and documenting business and technical requirements and identifying solutions to address those needs.
Experience developing and carrying out structured plans, tracking and communicating progress.
Experience interacting with customers and stakeholders at all levels of the university.
Bachelor's degree in Information Systems with a minimum of 5 years' experience with systems and data architecture, design and management of enterprise software, preferably cloud-based services and vendor packaged “off the shelf” configurable solutions.
Desired experience as a technical lead in deployment of enterprise applications / platforms and services.
Desired experience in advancement fundraising and engagement systems
Desired past experience in software development and database architecture
Business and Application analysis
Application lifecycle management for enterprise vendor-packaged configurable solutions
Working knowledge/understanding of cloud offerings (SaaS, IaaS, PaaS)
Understanding infrastructure components necessary to manage or integrate on-premises and cloud offerings
Ability to formulate plans, build and organize documentation, maintaining consistency and quality across projects
Experience in root cause analysis and problem resolution
Ability to adapt to changing priorities, situations and demands
Effectively manage multiple tasks with often competing priorities, maintaining consistency, organization and with close attention to detail
Effective communication (written and verbal), interpersonal, and presentation skills.
Rewards & Benefits:
Work with a progressive leadership team and an ambitious division.
Cornell provides great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: 3 weeks of vacation, 12 holidays (including end of year winter break through New Year's Day) and superior retirement contributions.
Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. For more information, follow the link. Benefits at Cornell.
No Visa sponsorship is available for this position.
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.