WTTW (Chicago PBS) and WFMT (Classical radio) are seeking a full-time Director of Data Management and Strategy. The director will be accountable for providing data solutions to our fundraising teams; and maintaining, developing, and extracting data from our donor relationship and fundraising database.
Determine organization’s fundraising needs, translate needs into system requirements and applications, design technical specification and testing protocols, and put into production.
Analyze, query, and extract donor and fundraising campaign data; execute a variety of data management operations (e.g., query writing, list development, data segmentation, front- and back-end analysis) in the Tessitura Network database.
Work with fundraising and marketing teams to develop data segmentation strategies with outcomes of marketing efficiency, revenue generation, and membership growth.
Work with internal and external partners to identify and implement solutions to complex data questions; identify areas of opportunity based on analysis and insights.
Create and document new data procedures and protocols; develop, document, and distribute fundraising performance and data analytics.
Perform routine monitoring and testing of data populations to maintain data integrity; work with data entry and member services teams to ensure accurate data integrity.
Identify data and database training needs and opportunities for internal teams.
Interface with vendors to establish accurate file exchanges, share information, and address data and systems problems.
Work with IT to develop and maintain security, including user data access, data use and storage, and security for vendor file exchanges.
Perform other duties as assigned.
5+ years of database management experience in multi-user business environment with high standards for accuracy; experience with Tessitura Network database preferred
High level of proficiency with Microsoft Office suite, especially Excel and Access
Aptitude with creating Pivot tables/Power Pivots, and querying data using Microsoft Excel
Intermediate to advanced knowledge of SQL scripting and relational database architecture
Excellent research and analytical skills
Experience successfully working in an atmosphere of multiple projects, shifting priorities, and deadline pressure
Proven collaborator, communicator, problem solver, and project manager
Bachelor’s degree in computer science, systems, database, or related area
Demonstrated experience working with relationship management database and reporting tools
SQL training and experience
Additional Salary Information: Paid Time Off, Medical, Dental, Vision Insurance, Flex Spending Account, Pre-tax Transit Program, Student Loan Payment/Tuition Reimbursement and 403(b) Retirement Plan
About Window to the World Communications, Inc. (WTTW/WFMT)
WTTW and WFMT are committed to producing and presenting trusted, best-in-class content fueled by a distinctly Chicago sensibility. We engage our audiences by entertaining, inspiring, educating, and reflecting a diversity of perspectives.
We enrich lives, engage communities, and inspire exploration.