Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
The Director, HCM (Human Capital Management) Systems and Processes is responsible for overseeing operations of the University's core HCM information systems, processes, services and support - including all HR, Benefits, Payroll, Time Tracking, Faculty Information, Recruiting, Performance Management and Absence Management related services. The incumbent will be responsible for maintaining and continuing to improve/support all HR, Benefits and Payroll systems (currently provided through Workday) and processes. S/he will be responsible for managing the Core HCM Support Team, as well as collaborating /interfacing with stakeholders University-wide. These stakeholders include University leadership and executives, subject matter experts, business owners, and users. Reporting directly to the AVP of Business Process Integration within the division of the Chief Operating Officer, the Director has additional duties that include but are not limited to:
Provides day-to-day supervision and project management for the Human Capital Management (HCM), Benefits, Time Tracking and Payroll system, supporting business units, and identifying and resolving system issues.
Manages the support of the core business and administrative systems and processes (e.g. Workday HCM) and supervises individual contributors and team leads in support of system patches, upgrades, enhancements, and/or replacements.
Coordinates staffing resources to ensure appropriate resource allocation, as well as all staff-related actions, including performance appraisals of staff to ensure a quality workforce.
Monitors projected changes / enhancements to Workday functionality in order to provide business units with short and long range plans and impacts, including impact on processes within Workday and outside of Workday.
Educates Workday community / product development with issues, required enhancements, and their priority.
Manages Workday releases, assesses impact on the organization and business processes, and manages training and communication.
Collaborates with business owners, the information services team, and other higher education organizations to ensure best practices, consistency with strategic technology, and efficiency.
Works with team to develop and implement professional development plans in order to ensure appropriate cross-training and the appropriate knowledge of emerging processes and technologies.
Identifies business process improvements that can enrich functional operations, collaborates with business units to execute improvements, responds to functional user requests, leads project implementations, and implements new functionality.
Requirements and Qualifications
Bachelor's degree from an accredited institution of higher learning in Business, Information Systems, or related areas; Master's degree or CPA a plus
Minimum 8-10 years of work experience, with several years managing teams in an implementation or operations support context, preferably both
Strong functional knowledge of the core Workday product, as well as Workday reporting, integrations, and security configuration
Current Georgetown Employees:
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Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.
Internal Number: JR08440
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.