As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
UW Medicine Compliance oversees the development and coordination of compliance programs across a wide range of risk areas, including clinical documentation/coding/billing, privacy and information security, EMTALA, hospital-related research compliance (including clinical research billing), workplace ethics, industry relations, and conflicts of interest. The program covers all UW Medicine entities, including UW Medical Center, Harborview Medical Center, UW Neighborhood Clinics, Airlift Northwest, Valley Medical Center, UW Physicians, the HIPAA Covered Entity and the UW School of Medicine. Interfaces include other university compliance offices on issues involving UW Medicine constituents and entities.
UW Medicine Compliance has an outstanding opportunity for an Administrative Specialist.
Compliance Reporting Intake:
Provide timely and thorough intake of compliance-related complaints and inquiries from various systems and triage to appropriate subject matter experts throughout the health system.
Utilize a variety of systems/databases (Patient Safety Network; SDSM: case management of investigations, consults, and inquiries) throughout UW Medicine to facilitate intake and triage of compliance-related complaints/concerns.
Audit and monitor resolution of compliance-related complaints; utilize a variety of software/reporting tools to prepare regular status reports for department and unit leadership and compliance subject matter experts.
Exercise an advanced degree of professional judgment in communicating, verbal and written, with all parties.
Maintain a clear understanding of UW Medicine Compliance programs, policies, initiatives and interfaces (especially those under the unit’s direct purview) in order to provide effective administrative support.
Exercise independent judgment and initiative to solve complex calls, issues and problems consistent with the objectives and policies of the department, SOM, and the University. Direct individuals to appropriate personnel with extreme professionalism, diplomacy and discretion.
Coordinate and appropriately handle highly confidential information pertaining to compliance matters, protected health information, and privileged communications.
Participation in unit planning and discussions to ensure procedures and workflows remain updated, communicated, and available to all who need to reference them.
Provide coordination in developing policies and procedures to help standardize operations within the Unit.
Coordinate with Director, Program Integrity to develop and maintain a cross-function annual work plan.
Develop and document procedures as necessary to train back-up as needed.
Serve as project management coordinator on behalf of the director as needed.
MINIMUM REQUIREMENTS Bachelor’s Degree in Business Administration, Public Policy, or related field. Two to three years increasingly responsible administration experience demonstrating a high degree of accuracy, problem-solving, and sound judgment to include discretion and initiative in carrying out responsibilities in a confidential manner.
Advanced level of professional judgment, skill, and tact in communications (verbal and written).
Demonstrated organizational skills and ability to manage multiple and rapidly changing priorities.
Ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis provided in a fast-paced, dynamic, deadline-driven environment in an organized and professional manner.
Advanced Microsoft Office skills to include Excel (formulas, filters, charts, graphs, logic, and scripts), Word (tables, text boxes, shapes, multi-level page actions) and PowerPoint (outline, transitions, toolbars, customization, slide deck management, document creation, layering).
Proven ability to track projects and manage deadlines.
Experience extrapolating data/information from a variety of applications.
Exceptional customer service skills.
Experience working with minimal supervision.
Equivalent education and/or experience may substitute for minimum requirements.
Knowledge of and familiarity with UW Medicine; and supporting policies, procedures and operating environment.
Workgroup and committee management with senior-level memberships.
Drafting of presentations and other program materials.
Adobe Acrobat (forms, PDF security, etc.).
CONDITIONS OF EMPLOYMENT The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.