Organizational Area: Academic Affairs: Academic Planning, Programs, and Coordination - California Digital Library
Location: Oakland, CA
Posting Salary: $135,000 - $145,000
Position Summary: The California Digital Library (CDL) is a collaborative effort of the ten campuses of the University of California. As a UC systemwide library, CDL provides services to and on behalf of the UC system in partnership with the UC campus libraries. As a globally-connected digital library, CDL occupies a unique position between the local UC campuses and the global digital library infrastructure. The primary user base for CDL services and programs includes UC faculty, students, and library staff. The CDL is a unit within the UC Office of the President, has a staff of 70+ and is located in downtown Oakland.
The Discovery & Delivery (D2D) Associate Director, reporting to the Discovery & Delivery Director, will play a key role in leading the D2D team by applying advanced product management concepts, techniques, and objectives to plan, create, maintain, enhance, and operate robust services responsive to the evolving needs of UC stakeholders. This position will also collaborate and consult with CDL's central services groups (IT, web programming, UX team, etc.).
This position will manage a team of D2D staff including product and service managers, systems analysts, and metadata analysts to ensure the continued delivery of high quality services and project outcomes, the ability to grow these services in accordance with CDL strategic objectives, and the capacity to respond to new opportunities.
The position is responsible for evaluating new opportunities, technologies, and industry trends as they emerge, to determine if they can be adapted for increased utility of D2D services. The position plays a pivotal role in shaping the trajectory for the program, through leading in the development of short- and long-range strategic plans and roadmaps.
Special Conditions of Employment:
Other Special Conditions of Employment:
Successful completion of a background check is required for appointment to this critical position.
Job Close Date:
Rationalizes service planning and evaluation activities in order to promote strategic and deliberate product development and to create capacity within the group to take advantage of new opportunities. Leads the product team in developing effective practices for regularly assessing services and projects in order to recognize when those activities should be modified or ended.
Job Requirements Bachelor's degree in related area and / or equivalent experience / training.
5-7 years of experience in managing technical systems, services, and teams with multiple, distinct stakeholder groups.
Thorough knowledge of user-centric software development and support practices and core digital library technical concepts and issues, including various standards related to metadata, data analytics, discovery and delivery solutions, and large scale data ingest systems.
Demonstrated ability to create technical and end-user requirements documents and high-level system designs, evaluate existing local systems and vendor-supplied systems against requirements, make well-researched recommendations regarding purchasing and modifying third-party systems or building local home-grown solutions, and develop and coordinate product/project implementation plans.
Proven experience in ensuring reliable production services; leading implementations of enterprise-wide applications; creating and assuring the adherence to practices that allow for continued development and feature deployment for production level systems while maintaining expected service levels and user experience; establishing appropriate notification and escalation procedures; risk management and problem triage; application failure management; and root cause analysis.
Excellent analytical abilities combined with strong oral and written communication skills. Creates clear and concise documentation, reports, proposals and presentations covering both technical and non-technical topics for audiences with varied levels of technical knowledge.
Demonstrated ability to effectively engage with a diverse set of stakeholders, attuned to the nuance and tone required for the various audiences within the higher education setting.
Strong organizational and project management skills, paired with the demonstrated ability to create and execute product/development plans.
Demonstrated ability to directly supervise both technical and non-technical staff for product development and for daily operations.
Ability to provide leadership and create consensus where possible.
Deep and broad knowledge of trends and current issues related to discovery and delivery, and other spheres of existing and emerging library activities.
Experienced in leading change management activities and managing their impact across the unit or department.
Experience of analyzing buy vs. build procurement for products for effective and efficient technology use. Required
Master's degree in information science, computer science, library science or related field preferred. Preferred
About us The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the corporate headquarters to the ten campuses, five medical centers and three Department of Energy National Labs and enrolls premier students from California, the nation and the world.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or protected veteran status.
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About University of California Office of the President
The Office of the President is the systemwide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.