The Role of the Medical Director, Collaborative Quality Initiatives: (30% effort, 70% effort as faculty)
The Medical Director for CQIs works closely with the CQIA staff, BCBSM CQI leaders, and Coordinating Center leaders (Program Directors and Managers) to foster the success and growth of the CQI portfolio of programs. Specifically, the Medical Director:
Ensures BCBSM and UMHS share a progressive vision for the CQI portfolio
Fosters consensus between BCBSM and individual CQI leaders on the most important clinical areas for quality initiatives
Assures that BCBSM and Coordinating Center staff have clarity around expectations and deliverables (budgets, statements of work, progress reports)
Works with CQI leaders and BCBSM to solve problems that may arise, and to reach a common understanding of the issues, root causes and potential countermeasures to resolve the problems
In partnership with the general counsel at UMHS and BCBSM, establishing a legal framework to facilitate data sharing between CQIs, as well as between coordinating centers and participating sites.
The Medical Director also works with BCBSM and Coordinating Center leaders to ensure sustainability of the CQIs. Sustainability efforts include:
Demonstrating the value of CQI to BCBSM and its customers;
Studying ways to improve the cost and efficiency of CQI operations
Exploring new options for data storage, transfer, and access to minimize risks to privacy, security, and integrity of information, as well as to improve efficiency.
Establishing a CQI Council to foster innovation within the CQIs, as well as promulgate the model.
Scoping work for future statewide chronic disease registries.
The Medical Director for CQIs is also responsible for helping clinical site champions understand and improve the performance of UMHS as a participating site in each of the CQIs. Specifically, the Medical Director:
Mentors and advises participating site champions on alignment between their CQI’s and department’s QI agendas; helps site champions gain insight into performance gaps and opportunities;
Helps CQI leaders work through administrative barriers and navigate organizational processes (Human Resources, Legal, Compliance…);
Works to ensure that new CQIs are set up to succeed locally, as well as in their state-wide role;
Facilitates collaborative learning among the clinicians responsible for improving local UM performance in each CQI;
Connects CQI leaders to available institutional QI and Patient Safety resources (analytics, Continuous Improvement coaching, training, project management, Maintenance of Certifcation (MOC) program, Information Technology (IT) support…);
Communicates the value of the CQIs as a means to improve institutional performance to Michigan Medicine leaders; represents CQI perspective and shares information about the CQIs in Quality Council meetings and other venues.
The Medical Director for CQIs must develop positive working relationships with the:
Medical directors and senior administrative leaders responsible for CQIs within BCBSM; and
CQI Program Directors and Co-Directors, as well as leaders within the other Quality Department divisions and UMHS more broadly.
The Medical Director for CQIs reports to the Medical Director of the Clinical Quality Division within the Michigan Medicine Quality Department.
The Medical Director for CQIs works in close coordination with the staff of CQI Administration (1 FTE Staff Specialist; 1 FTE CQI Coordinator; Part-time Administrative Assistant Senior).
M.D. or D.O. degree; UM Medical School Faculty Member with Medical Staff membership; provides clinical care,
Quality Improvement expertise and proven track record as a QI leader (minimum 3 years)
Excellent communication skills; mutual gains negotiation style
Ability to create strong, collaborative relationships across organizational boundaries
Familiarity with UM compliance policies around contracting, procurement, conflict of interest, data security
Experience as a CQI leader (5+ years as a Director or Co-Director)
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 183108
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.