Department Description The mission of Information and Technology is to create and support an information technology environment that enhances the ability of the UC Davis community to teach, do research and provide public service. In support of the University's mission, IT will deliver an infrastructure of technological services appropriate to the requirements of the campus community. Job SummaryFinal Filing Date : 2/13/2020Salary Range : $6,608.33-$14,808.33Salary Frequency : MonthlyAppointment Type : CareerPercentage of Time : 100%Shift Hour : 40 HoursLocation : Alhambra CanneryCity : Sacramento, CA Union Representation : NoBenefits Eligible :Yes We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs. THIS IS NOT AN H1- B OPPORTUNITYQualified candidates may be interviewed at any time.
ResponsibilitiesThe Technical Project Supervisor 2 will be responsible for the supervision of Client Services team members and the project management of Client Services projects as assigned. The Technical Project Supervisor 2 is a recognized project management expert and is responsible for all aspects of supporting enterprise level projects for the Client Services unit within the Information Technology. This includes but is not limited to: strategic planning, budgeting, level 3 technical escalations, project resource management, customer relationship, portfolio management, technical guidance, client systems planning and implementation, and other special projects as required. This Technical Project Supervisor 2 must work with full independence and decision-making responsibility under limited direction and act as a lead to all IT Client Services team members as well as the project team members. Incumbent acts as department's liaison with clinical departments, clinics, vendors, clinical engineering, research, education and all other departments throughout the Health System. Required Qualifications
Must have previous experience supervising FTE and/or contract staff.
Must have previous experience managing large scale technology, infrastructure or facilities related projects.
Possess excellent forecasting and planning skills relating to project timelines, resources and budget requirements.
Must possess working knowledge of project management tools (e.g. Microsoft Project) and other MS Office tools.
Must possess excellent time management and project management skills.
Must possess working knowledge of hardware, software and desktop applications as it relates to desktops, laptops, thin clients, mobile devices, printers, multi-function devices, scanners, Windows-on-Wheels carts (WOW).
Experience managing projects and staff within a university or health care industry is required.
Possess technical and analytical skills to effectively comprehend complex business problems; and the ability to make timely and thoughtful decisions.
Working experience within the healthcare industry is highly preferred.
Skills to ensure proper work delegation along with fair and consistent supervision.
Experience supporting local information technology hardware and software, including mobile devices and wireless networking.
Demonstrated excellent skills to perform document and manage problem resolution, escalation and notification policies and procedures.
Demonstrated experience to work independently and in a team environment to effectively provide technical support and consulting services to clients via telephone, email and in-person.
Demonstrated excellent interpersonal, oral and written communication skills for interactions with vendors, faculty, staff, students and affiliates.
Experience supporting IT systems in an enterprise environment consisting of 15,000 or more customers.
List license(s) and/or certification(s) that are required by law or University policy: Valid California driver's License
Must be able to work extra hours (nights and weekends), varying shifts and must be available for 24x7 support as needed.
Speak, hear, and see well enough to perform field walk-throughs for extended periods and telephone consulting on own or with reasonable accommodation.
This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
EEO The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Copyright 2017 Jobelephant.com Inc. All rights reserved.
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.