Job Title: System Administrator I, Academic Technology Services
Department: Information Technology
Location: Columbus Campus
Employment Type: Staff
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Compensation: Commensurate with experience
Schedule: Monday - Friday; 8am - 5pm
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
The System Administrator I, Academic Technology Services will participate in the consultation and design of the Audio Visual/Information Technology (AV/IT) solutions at the College. This role is responsible for designing, planning and implementing AV/IT solutions that can span multiple campuses and sites, including but not limited to new construction and needs analysis consultations, scheduled refresh project consultation, meeting and event services and support of digital signage, wireless presentation, web streaming, lecture capture, and web/video conferencing technologies. This position will operate, install, program, maintain, repair, troubleshoot, and provide expert level support for a wide variety of established and emerging AV/IT technology, computer and classroom technology systems, and services on Columbus State campuses, as required.
Core Competencies Required
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Technology Savvy, Communication, Delivering High-Impact Presentations, Driving for Results and Aligning Performance for Success
ESSENTIAL JOB FUNCTIONS
Design the layout and placement of equipment in all supported spaces and ensures all pathways and installation standards are followed during installation phase. Provides estimates of cost for projects to internal clients of the College for project budgeting. Program Administer and maintain files for AV controllers, switchers, audio processors, AV systems and BYOD interfaces. Coordinates work with all groups associated with projects and provides timely feedback to help keep the project track. Assists with and monitors implementation of systems during all assigned projects.
Generates Bill of Material for new audio visual projects. Creates and documents service requests and projects in the institutional ticketing system. Keeps accurate records for audio visual system including, but not limited to system drawings parts lists, Device IP lists, and refresh dates of assigned audio visual equipment. Establishes college standards for Audio Visual design according to technology standards and the instructional needs of the College. Provides training and support to field Technicians, as well as system training to end user groups as new installations are completed.
Design/Install/Test Audio Visual and computer systems in classrooms, large meeting rooms, conference rooms, and specialty areas. Installs equipment to standards to ensure fire prevention, ADA compliance and safety. Troubleshoots and finds faults in the technology in classroom, event, and meeting spaces. Uses cable testers, signal generators, and measurement tools, and software to identify and resolve issues.
Other Duties and Responsibilities
Attends all required department meetings and training. Required to serve on On-Call/On-Duty rotations for after-hours support, 24/7 availability. Other duties as required. *Regular, predictable, and punctual attendance is required.
Usual Physical Requirements
The employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and occasionally stands and walks. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls. Employee converses verbally with others in person and by telephone. Vision demands include close, detailed vision when focusing on computer screen. Employee pushes large carts, lifts equipment from shelves, and carries equipment from building to building by hand weighing up to 50 pounds.
Typical office environment. Regular exposure to moderate noise typical to business offices. Working environment has occasional exposure to dirt, dust and outdoor weather conditions.
Knowledge, Skills and Abilities: Knowledge of: Standard AV design principles; control programming; standard wiring methods; AutoCAD. Skill in: verbal and oral communication; operating job equipment; planning, scheduling and organizing work; general typing; application of job software programs; application of technical skills in area of specialization; audio visual design and installation. Ability to: understand and follow general instructions; work independently demonstrating initiative; develop and maintain effective working relationships with colleagues and stakeholders across the College and the general public; effectively work with persons of varying cultures and diversity; perform light manual labor for extended periods of time; work in confined locations; maintain confidential and sensitive information; maintain accurate and complete work records; coordinate multiple activities and tasks; exhibit flexibility in work schedule and job tasks; apply technical and analytical applications.
Associate's Degree with at least three (3) years managing audio visual projects, audio visual design experience, and control program experience. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). *An appropriate combination of education, training, coursework and experience may qualify a candidate.
Internal Number: req2869_1578949313
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.