Columbia Basin College ("CBC" or the "College") seeks an Assistant Director for IT Technology Projects who will be responsible for leading the successful implementation of technical projects from conception to deployment and stabilization. The position serves as the primary point of contact for assigned project efforts and effectively communicates project expectations to team members and stakeholders in a timely and clear fashion. This position will collaboratively drive change management for the College, through communication, process discovery and documentation of project milestones. This position reports to the Director for Information Services.
This position is open until filled. Priority consideration will be given to applicants whose application has been received by February 9, 2020 at 11:59 PM Pacific Time.
Establish, provide leadership and direct college implementation teams;
Lead and/or facilitate project-related meetings for varied audiences at all organizational levels;
Facilitate the development and definition of project plans by defining scope, goals, requirements and deliverables;
Conduct project requirement gathering sessions;
Track and monitor project deliverables using appropriate tools and regularly communicate project status to all stakeholders;
Balance multiple priorities and meet deadlines while ensuring projects adhere to scope, time and budget constraints;
Exercise independent judgment and understand the impact decisions have on business and technology functions;
Coordinate project activities with customer groups and Information Services staff;
Manage the day-to-day adherence to schedule; provide early warning for schedule delays;
Function as a change agent for the College and coordinate change management for projects including communications, user acceptance testing and knowledge transfer;
Identify potential people-side risks and anticipated points of resistance; work closely with the core project team to develop specific plans to mitigate or address the concerns;
Develop a set of actionable and targeted Organizational Change Management (OCM) plans including, a communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan;
Align the project's OCM plan objective; coordinate change, ensure support, monitor productivity, minimize disruption and manage risks within the campus;
Coach the Executive Staff, senior managers and supervisors about tactics that will support changes and address those who are fearful or reluctant to embrace the required changes;
Collaborate with the internal and external stakeholders to plan and execute tasks within schedule and resource constraints;
Escalate critical issues to project leadership team and College administration to prompt risk assessment and mitigation;
Prepare status reports on the progress and issues impacting implementation tasks;
Create and implement a change management strategy that addresses and mitigates the effects of project related changes on people's work lives and relationships;
Build and maintain working relationships with all departments on campus, clients and members of assigned project team;
Coordinate with college Executive Sponsor(s), Marketing & Communications Director, Training Lead and other key stakeholders to ensure College stakeholder readiness at all levels;
Collaborate with stakeholders to discover and document existing processes so they can be aligned with the project processes;
Work with College Executive Sponsor/Project Owner and College functional Subject Matter Experts (SME's) to ensure roles for new software end-users are defined and understood;
Advocate for projects and the business process and organizational changes that must be made;
Clearly and consistently articulate the projects' objectives, outcomes and advantages for the College and customers; and
Other duties or projects as assigned.
Administrative Skills: Promptly respond to requests for service and assistance; keep others in the loop as needed; maintain orderly physical and electronic records; present a professional image to students/public; follow policies and procedures;
Job Knowledge: Familiar with all the aspects of the job to be done and the environment under which that work is accomplished; a broad understanding of work as it applies both to the job and the organization;
Quality Management: Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality;
Understanding Instructions: Ability to comprehend work orders and directions; trusted to fully and completely carry out directions or work orders; ability to effectively and efficiently apply job knowledge and skills to a directive;
Attitude Toward Progress and Change: Cooperate and support change and new processes; acceptance and quality performance throughout change;
Oral & Written Communication: Speak clearly and persuasively in positive and negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings; structure and convey information clearly and effectively through both formal and informal documents; review and edit written work constructively; ability to tailor to audience in mind;
Student Centered: Attention, interest, activities and efforts are centered upon the best interest of students; create and support an environment that enables learners to achieve their personal, academic, and professional goals; provide courteous and helpful responses to all customers, whether they be students, general public or employees from another department;
Support for Diversity: Support initiatives of the district, colleges and divisions to expand the human qualities that differentiate our workforce and workplace; exemplify tenants of tolerance, acceptance and interest in different viewpoints, cultures, and backgrounds and demand similar conduct of assigned staff and department;
Accountability: Accountable for own actions, decisions, errors, mistakes and/or failures to act when appropriate; accept responsibility when given, understand what duties employee is responsible for and can be counted upon to carry out those responsibilities; and
Teamwork: Demonstrate a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism, and to cooperate with fellow employees and supervisors; demonstrate alignment with the "Yes And" culture, (e.g., being present and listening, making each other look good, embracing change and failure and choosing positivity).
TERMS OF EMPLOYMENT:
This is a twelve (12) month per year, full-time state funded overtime exempt position. The general work hours for this position are Monday through Thursday 7:00 a.m. to 4:30 p.m., and Friday 7:00 a.m. to 12:00 p.m.; however work hours may vary due to work demands, some evening and weekend work as required.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
CONDITIONS OF EMPLOYMENT:
In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
Columbia Basin College operates under an approved affirmative action plan and encourages applications from persons of color, women, veterans and persons of disability. The Human Resources Office is accessible to those with disabilities. If you need accommodation in application or employment, contact the Human Resources Office at (509) 542-4740.
Occasional need to travel from buildings on campus and remote campus locations;
Ability to sit or stand for prolonged periods of time;
Occasional need to lift at least 40 pounds;
Frequent repetitive hand and wrist motions; and
Frequent need for oral, written and auditory communication.
Bachelor's degree in Project Management, IT or related field from a regionally accredited college or university;
Three (3) years of experience in project management;
Three (3) years of experience facilitating organizational change management and redesign (such as "Lean"); and
One (1) year of experience developing and monitoring program budgets.
Six (6) years of experience as a Project Manager; and
Project Management certification.
Master's degree in Information Systems or IT Management from a regionally accredited college or university;
Five (5) years of experience in IT Project Management or other demonstrated field;
Experience in an educational or governmental organization;
Project Management certification;
Certification in organizational adoption and change management;
Understanding of project management methodologies and demonstrated strategic planning experience;
Experience leading, coaching and providing guidance and direction from planning through implementation of a critical organization-wide transition;
Familiarity with system integration strategies;
Familiarity with current legacy systems used by the Washington community college system or PeopleSoft.
Columbia Basin College (CBC) serves the citizens of Benton and Franklin counties in Washington state with two-year associate degrees for transfer to a four-year university, and applied degrees for workforce employment. CBC also provides one-year certificates and basic skills for those pursuing a GED or high school diploma. CBC serves approximately 7,000-8,000 students each quarter.Columbia Basin College now offers bachelor degrees in Nursing, Project Management, Applied Management, Cyber Security, Information Technology, and Dental Hygiene. These bachelor degrees are in direct response to the needs of our community. As a result of community needs, Columbia Basin College has recently opened our new state of the art Social Sciences and World Languages Center at the Pasco campus.In July 2017, CBC will open its second, four-story Health Science Center in Richland. In addition to training CBC healthcare professionals, the Wortman Medical Science Center will also be a functional medical clinic as part of Kadlec Regional Medical Center’s family medicine residency program.CBC will open a student housing facility in September. This first phase will house 125 students.Columbia Basin Co...llege continues its rich tradition of meeting our community's needs with a dynamic faculty, state-of-the-art facilities, and a diverse student body from all walks of life.