Located on Manhattan’s West Side, the Javits Center is the busiest convention center in the United States, serving as one of New York’s most important economic assets that supports the hotel, restaurant, tourism and transportation industries. As a host to some of the world’s most iconic brands, the Javits Center has emerged as an industry leader in sustainability, technology and security.
Reporting to the Vice President Set-Up & Event Solutions the Event Solutions Manager, Special Events, will be the point of contact with Event Management/ Production/Caterers and the Center’s service teams throughout all stages of the event life cycle. With a major expansion project set to be completed in 2021, this position will play an integral role in the execution of Special Events, Corporate Meetings, Galas and Trade Shows. The Javits Center expansion includes a 54,000 square-foot special event space, a 1,500-person rooftop pavilion overlooking the Hudson River, 53,000 square feet of dedicated meeting rooms and an additional 90,000 square foot exhibit hall. Experience in corporate and non-profit meeting and event planning will be critical for the profile of the events we anticipate hosting in the expansion spaces.
Typical responsibilities include:
Provide dedicated operational and logistical direction to assist the customer prior to and throughout the entire Event period.
Advise event management and exhibitors on the Center’s policies and work rules and trade jurisdictions of various collective bargaining agreements.
To obtain, organize, and assist in preparing and distributing detailed event communications to the various internal departments and event vendors in a timely manner prior to each event.
To ensure compliance with New York City Fire code during event move-in, duration and move-out.
Liaison with various entities including Public Safety, Event Security, House Operations and Labor and Electrical Solutions.
Ensure that all customer requirements are met for meeting rooms, special events, show floor and public space.
Calculate and distribute event organizer Net Square Footage exhibit space usage reports.
Provide information on building procedures, track compliance with lease terms and insurance certificates.
Provide customer feedback to related departments and management.
Execute other duties and responsibilities that may be assigned by the VP of Set-up & Event Solutions.
Provide world class customer service to our internal and external customers.
Minimum of 3 years’ experience in the Special Events /Trade Show industry. Special Event/Gala experience strongly preferred.
Excellent communication and customer service skills.
Detail-oriented and has strong organizational/time management skills.
Must be able to handle multiple projects/tasks competently.
Ability to work independently and within a team environment.
Exceptional organizational and project management skills.
Proficient in all MS Office Suites.
Special Conditions of Position:
This position requires significant work commitment and hours that include evenings, weekends and holidays in a fast-paced environment.
Able to stand for extended periods of time, walk throughout a multi-level facility bordered by 34th Street and 40th Street and 11th and 12th Avenues.
The Javits Center is the busiest convention center in the US, hosting the world's leading conventions, trade shows and special events on Manhattan's West Side. With 840,000 square feet of flexible exhibition space and 102 meeting rooms on four levels, the iconic structure generates up to $1.8 billion of economic activity for New York and supports more than 17,000 jobs a year.