Position Description: Under the general direction of the Director of Conferences, Catering, & Marketing (CCM), the incumbent is responsible for providing high-level administrative, financial, and project support to the Director and Department Heads of Conferences, Catering, & Marketing. CCM is a hospitality-focused operation of UCLA Housing & Hospitality Services that generates approximately $25M in revenues annually and employs approximately 120 full-time team members and an additional 70 individuals in either part-time or student positions. Major duties include but are not limited to project management and administrative support to the Director and executive team of UCLA Conferences, Catering and Marketing, managing the Director's calendar, consisting of cross-campus/interdepartmental meetings, client visits, travel, and vendor presentations; as well as accounting functions, handling of customer and team-member inquiries, and generating complex reports regarding the department's performance metrics. Assist in tracking acceptable profitable contributions necessary to maximize revenue goals. Prepare documentation for pricing and rate structures based on anticipated expenditures, inflationary trends, performance abilities and financial performance targets. Organize financial analysis of annual and long-term income projections based on current and anticipated economic trends, utilizing yield management and revenue maximization techniques. Other key duties include monitoring of annual surveys, coordination of staff enrichment and reward programs, and straightforward event/meeting management of conference/catering clientele, or department-related activities. Provide top-notch customer service to diverse clientele both over the phone and in person. Prepare and process routine correspondence including memos, letters, spreadsheets, policies and procedures, and marketing materials. Implement and maintain file systems both electronically and manually.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.