Senior Manager, Strategic Initiatives and Administration
Job ID: 2019-11128 Type: Full-Time # of Openings: 1 Category: Information Technology
The Senior Manager for Strategic Initiatives partners with the Associate CIO for Research Computing to help ensure the efficiency and effectiveness of the department and staff responsible for providing research computing services for Princeton University. As senior manager, you would oversee the administrative operations of the department; oversee project planning processes to ensure projects are delivered with expected results; and oversee service management practices within the department. The senior manager may also take on project leadership for major, complex IT initiatives that are key to the continued success of the department, data and computational science research, and the University.
The senior manager provides leadership in the areas of IT project management, and service management. Key responsibilities include serving as the organizational lead in the areas of departmental strategic planning and department-wide communications. The senior manager is also responsible for building collaborative relationships with department leadership and leaders throughout the Office of Information (OIT) organization.
The senior manager represents the Associate CIO for RC in their absence.
Advise the Associate CIO, Research Computing (RC) on strategic and operational infrastructure plans
Contribute to developing the department vision and messaging, and socialize concepts to the organization
Oversee the slate of departmental projects and initiatives
Partner with research computing managers for status updates on projects and initiatives
Liaison with the project and technology consulting team to ensure proper oversight for all research computing projects
Assist the Associate CIO with external project-related communications and change management strategies
Assist the Associate CIO with project proposals
Work with the Service Management Office (SMO) and department technical leads to develop and communicate processes for valuing and measuring research computing IT services
Work with the SMO and departmental technical leads to implement and improve Change Management, Problem Management, Event Management, CMDB, and other service management processes within RC
Develop plans with departmental and service providers/vendors to enhance services based on user evaluations and quality measures
Partner with OIT’s OE team to oversee and seek opportunities to enhance departmental effectiveness
Partner with departmental managers to draft annual budget requests for new initiatives and strategic infrastructure investments
Develop and execute a budgeting plan for special research computing funds
Facilitate communicate across the department
Coordinate and oversee annual allocation of funding for special initiatives and travel/training requests
Help plan, coordinate and prepare for key departmental meetings
5 to 7 years of project management experience supporting technology implementations
Excellent analytical skills and the ability to identify opportunities and solve problems creatively
Excellent interpersonal skills and the ability to collaborate and influence others
Ability to assess and communicate a problem or goal, listen to and understand the interests of stakeholders, and successfully negotiate an end result that is agreeable to all
Strong experience coordinating and overseeing a variety of projects and initiatives
Ability to work effectively at all levels of an organization and influence others to progress toward a common goal
Exceptional written and oral communication skills
An understanding of the academic environment and the ability to work with faculty and academic researchers
A commitment to fostering a diverse environment and an inclusive culture
A demonstrated knowledge and understanding of IT management with operations experience at an institution of higher education.
Bachelor's degree or equivalent related work experience
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
Internal Number: 116967764
About Princeton University
Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.