Reporting to the Executive Director of Communications, the Associate Director is responsible for the development, implementation and ongoing management of communications strategies for several departments within the Facilities and Operations portfolio, including Columbia Dining, Columbia Housing, Lerner Hall and Event Management. The Associate Director will develop and implement communication plans for these departments and will be responsible for communicating to a widely diverse set of constituencies. He / She will use written and verbal communications as the primary source of sharing information and will plan and deliver multi-media communication campaigns to share and promote the key messages from the various departments. Sample projects include, communications project management, web management, strategic planning sessions with the senior management, educational and informational campaigns, branding and marketing initiatives, and planning and staffing public events to promote each department's various initiatives. Perform additional duties and special projects as assigned.
Develop, implement, and manage the communication program for Columbia Housing, Dining, and Lerner Hall departments using various communications conduits (web/online, multi-media, emails, bulletins, articles, update reports, print materials and presentations). Lead and collaborate with various members of the departments' leadership team to create communication campaigns that deliver targeted information to the University's diverse group of constituents.
Responsible for developing targeted, relevant, pertinent and constituent-specific information for Housing, Dining, and Lerner Hall. Oversee and provide quality control of key messages and management of the departments' brand. Provide ongoing editorial assistance to the senior officers in the departments. Review/edit written material prepared by others for message consistency, format, grammar, and style. Maintain current and relevant content on departmental websites.
Responsible for the planning and implementation of public events to promote departments (Food Fight, Room Selection, etc.)
Lead marketing strategy and plan execution for University Event Management.
Support the University's Office of Communications and Public Affairs by providing detailed informational briefings for use in working with the media.
Perform additional duties and special projects as assigned.
Bachelor's degree and a minimum of 4-6 years of related experience required.
Strong writing skills with solid experience in delivering messages to diverse audiences.
Solid knowledge of technologies (desktop publishing, graphic software, presentational software).
Knowledge of methods and techniques used in public information campaigns, branding, and marketing.
Strong listening, speaking, and presentational skills.
Strong editing skills.
Must be self-motivated and service oriented. Ability to work independently, with appropriate initiative, creativity, and attention to detail and confidentiality required.
Must understand University campus services related issues and be able to explain in terms that are easily understood by all constituent groups.
Proven ability to bring closure to projects in a quality and timely manner.
Ability to interact effectively cross-functionally with all levels of University personnel.
Ability to identify opportunities to promote Columbia's brand.
Ability and willingness to work evenings and some weekends are required.
Advanced degree desirable.
Experience using social media for communications initiatives highly preferred.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 505678
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.