The Retention Advisor shares responsibility for providing front-line advising services to RCBC students with an emphasis on persistence, completion, and successful transfer. The Retention Advisor will also have cohorts of students, including but not limited to, students eligible for dismissal from the college. Within these cohorts, the individual is responsible for offering hands on persistence programs, providing guidance and accountability for individual students.
They have responsibilities for project-based work which may include development and assessment of student learning outcomes, creation of advising tools, and campus-wide programmatic efforts. This position also has a particular focus on leveraging technology to assist with retention of at-risk students, particularly underrepresented, first generation, and non-traditional populations.
OVERALL PURPOSE AND RESPONSIBILITY:
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College Community.
Accepts responsibility for the timely preparation of student outcomes and assessment initiatives for faculty via planning, collecting data, and reporting dates as it relates to the execution of division, student success, educational, and developmental program outcomes. Actively participates in setting annual division goals and objectives, completing OIR reporting forms, collecting data, analyzing data, and preparing a report using guidelines established by OIR.
Master’s Degree in Counseling, College Student Personnel, Higher Education, or
Direct experience with the delivery of academic advising in a higher education setting.
Experience in program and workshop development.
Minimum of 2 years of demonstrated experience in student services, higher education, or a related field.
Strong interpersonal skills with the ability to communicate effectively and persuasively.
Strong project management and organizational skills: ability to set priorities and meet deadlines while balancing multiple projects.
Ability to adapt readily to changing situations.
Proven ability to work collaboratively with a variety of internal and external clients.
Ability to work independently with minimum supervision.
Ability to understand, interpret, and implement policy and procedures and to problem solve effectively.
Ability to engage and contribute effectively in planning and organizing work product and programs/activities carried out by the Division.
Assist with the advising of students in the academic options and requirements within the context of an academic setting.
Work with assigned caseloads of students to develop co-created academic plans guiding them from matriculation to graduation and/or transfer.
Coordinate Academic Contract for Excellence (ACE) program including administrative function, advising services, and data management.
Partner with other EMSS departments and other campus divisions (e.g. WDI) to implement student success programming (e.g. Major Fair, Non-traditional Student Resource Fair).
Assist with the coordination of retention related outreach, meeting with institutionally targeted populations (near completers, drop out students).
Assist with the identification and completion of Advising and Retention department goals in coordination with the Director, Assistant Director, and Advising team.
Assist with the use of predictive analytics and decision making based on retention data.
Participate in Retention Committee meetings as needed and assist with committee based initiatives.
Other duties as assigned.
Internal Number: B455
About Rowan College at Burlington County
Rowan College at Burlington County, a comprehensive community college, provides all individuals access to affordable and quality education.