The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Pennâ™s distinctive interdisciplinary approach to scholarship and learning.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Senior Business Systems Analyst
Job Profile Title
Business Systems Analyst Senior
Job Description Summary
Reporting to the Chief Operations Officer at the Penn Center for Innovation (PCI), the Senior Business Systems Analyst will be responsible for providing a full range of systems support, project management, critical analysis and software support for PCI staff and the university research community, serving both as both technical and business analyst supporting PCI systems including some hosted/maintained centrally by Information Systems and Computing (ISC) and others supplied/hosted by external vendors. The incumbent will have strong work autonomy; support sql database systems, including writing queries, functions; conduct project planning, project management, and project implementation; and offer technical advice and support for IT solutions and initiatives; lead appropriate standards and requirement gathering in order to translate business needs into technical solutions; conduct tests or test planning sessions; provide input for feasibility and prepare user/technical documentation; oversee the relationship with Hire IT including desktop support and inventory management. Investigate, explore & recommend new technology solutions to appropriately solve business issues. Understand the interoperability between systems and processes that impact multiple computing environments. Work to detailed schedules; devise procedures to solve complex problems utilizing emerging technology considering infrastructure requirements & limitations; & effectively balance the delivery of solutions which streamline processes & provide an improved customer service experience. Ensure excellent communication with all stakeholders, securing appropriate buy-in & approvals where necessary.
Employs project management techniques to perform upgrades, new module installs, and system configuration request for Inteum application software. Leads in the development, validation and execution of comprehensive implementation and test plans.
Leads effort to devise, design and formulate systems requirements, both computer and application, for new software requests and communicates clearly defined specs to clients. Devise or modify project plans to solve complex problems and/or implement new software applications.
Serves as System Administrator for Inteum application and manages relationships with vendors, consultants, and Penn ISC as it pertains to support of Inteum. Performs security administration, training, and user provisioning activities.
Performs routine operational support defined in departmental operating procedures which include error log management, batch process oversight, maintenance activities, SQL query development, performance monitoring, and system configuration.
Work with the Communication and Marketing Manager to manage and support PCI's website.
Acts as direct supervisor of the Business Systems Analyst.
Effectively manages relationship and support provided by Hire IT.
Qualifications: A Bachelor's Degree and 4-6 years of experience in IT applications and/or business process analysis or equivalent combination of education and experience is required. Progressively responsible experience within large scale administrative computing environment; strong technology skills, creative, innovative in the use of technology. Intermediate SQL or other programming skills required. Excellent analytical & problem solving skills and has recently demonstrated experience in needs assessment and requirements gathering required. Excellent project management and communication skills, and a demonstrated ability to quickly learn and apply new technologies are highly desirable. Â Demonstrated experience in project leadership and relationship management highly desired. Demonstrated ability to multi-task and work effectively within tight turnaround schedules. Excellent verbal, written communication and interpersonal skills are mandatory.Â
Job Location - City, State
Department / School
$72,837.00 - $205,981.00
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Internal Number: JR00014922
About University of Pennsylvania
Penn has a long and proud tradition of intellectual rigor and pursuit of innovative knowledge, begun by Benjamin Franklin in 1740. That tradition lives today through the creativity, entrepreneurship, and engagement of our faculty, students, and staff. Academic life at Penn is unparalleled, with an undergraduate student body of 10,000 from every U.S. state and around the world. The entering class of 2015 is the most talented and diverse in Penn's history. Consistently ranked among the top 10 universities in the country, Penn welcomes an additional 10,000 students to our top-ranked graduate and professional schools.